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For Companies At a Glance
- Tasks: Deliver top-notch housing services and support community development.
- Company: Joseph Rowntree Housing Trust, dedicated to building empowered communities.
- Benefits: Full-time role with a focus on community impact and personal growth.
- Why this job: Make a real difference in people's lives and help create thriving communities.
- Qualifications: Strong communication skills and a passion for community engagement.
- Other info: Join a supportive team and enjoy opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
12 Months Fixed Term Contract, Full Time (35 hours per week)
Please note that we do not currently offer any Tier 2 sponsorship.
Joseph Rowntree Housing Trust are working to build and develop strong empowered communities without poverty or isolation, to ensure that everyone has a decent home in a good place and that everyone has a good living standard and prospects.
About the role
We are seeking a Housing Assistant to deliver a high-quality, resident-focused housing and tenancy management service, with a strong emphasis on sustaining tenancies. The role includes supporting effective rent collection and arrears management, addressing anti-social behaviour, and encouraging resident involvement in the management and development of their communities.
As Housing Assistant, you will manage allocations and lettings, support the efficient turnaround of void properties to meet performance targets and minimise rental loss, and undertake accompanied viewings. Working closely with the Development and Asset Management (DAM) team, you will support the effective letting and management of shared ownership and leasehold homes and ensure that new build, conversion and acquisition programmes are handed over efficiently and ready for occupation.
The role also supports a proactive housing income service, including estate and service charge management.
Housing Assistant employer: Joseph Rowntree Foundation
Contact Detail:
Joseph Rowntree Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their mission. Be ready to discuss how your skills align with their goals, especially around community building and tenancy management. Show them you’re passionate about making a difference!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing past experiences related to housing and resident support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission of building strong communities.
We think you need these skills to ace Housing Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Housing Assistant role. Highlight any relevant experience in housing management, tenant support, or community engagement to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supporting communities and how your values align with our mission at Joseph Rowntree Housing Trust. Keep it personal and engaging!
Showcase Your Communication Skills: As a Housing Assistant, strong communication is key. In your application, demonstrate your ability to communicate effectively with residents and colleagues. Use clear language and provide examples of how you've successfully resolved issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Joseph Rowntree Foundation
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Assistant. Familiarise yourself with tenancy management, rent collection, and community involvement. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Housing Assistant, you'll be working closely with residents. Prepare examples of how you've successfully managed relationships or resolved conflicts in the past. This will demonstrate your ability to handle anti-social behaviour and support resident involvement.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like dealing with arrears or managing void properties. Think through how you would approach these scenarios and be ready to discuss your thought process and solutions.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared about the organisation's approach to community development or how they measure success in tenancy management. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
