At a Glance
- Tasks: Serve delicious coffee and food while ensuring top-notch customer satisfaction.
- Company: Join a vibrant community-focused coffee shop at Hartfields Manor.
- Benefits: Earn £13.47 per hour with flexible part-time hours and a friendly team.
- Other info: Inclusive workplace committed to diversity and personal growth.
- Why this job: Make a difference in residents' lives while honing your barista skills.
- Qualifications: Experience in catering and a passion for excellent customer service.
The predicted salary is between 13.47 - 13.47 £ per hour.
Hartfields Manor is an extra care community which consists of self-contained properties with residents who are able to choose whether to eat in the restaurant, in their own homes or elsewhere. The vibrant coffee shop in Hartfields is open to the residents and public 7 days a week for breakfast, lunches, afternoon cake and coffee and for booking parties and events. It offers a multi choice, varied menu, which is nutritionally well balanced. Ingredients are locally sourced where possible, contributing to the sustainability of the wider community.
We are seeking to recruit a Coffee Shop Assistant who will support the Coffee Shop Manager and rest of the team in preparing branded coffee, premium beverages and presenting food for residents and visitors within the Hartfield’s complex. They will maintain the highest standards of food safety and hygiene, ensuring high quality and customer satisfaction at all times. They will be able to work efficiently and flexibly, along with multi-tasking between food service and barista work.
About you
We are looking for a Coffee Shop Assistant who has previous experience of working in a commercial catering environment. Experience of working in a branded coffee shop would be advantageous. You will have excellent customer service skills, and a passion for delivering excellence in your work. You will be willing to work as part of a busy team, whilst keeping calm and friendly under pressure.
You will hold a Level 2 qualification in Food Safety and have working knowledge of Food Safety regulations.
How to apply
To apply, please complete the online application.
Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.
Additional Information
We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.
Our commitment to Equality, Diversity and Inclusion: At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.
As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
Coffee Shop Assistant in Hartlepool employer: Joseph Rowntree Foundation
The Joseph Rowntree Foundation is an exceptional employer, deeply committed to fostering community-led initiatives in County Durham. With a focus on employee growth and a collaborative work culture, JRF offers unique opportunities to engage with local communities and drive meaningful change. By joining our team, you will be part of a mission that not only values your insights but also empowers you to contribute to a just and regenerative future for all.
Contact Details:
Joseph Rowntree Foundation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Assistant in Hartlepool
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Joseph Rowntree Foundation and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Coffee Shop Assistant in Hartlepool
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Joseph Rowntree Foundation that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Joseph Rowntree Foundation.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Joseph Rowntree Foundation get a sense of who you are beyond your experience!
How to prepare for a job interview at Joseph Rowntree Foundation
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Joseph Rowntree Foundation and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
