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- Tasks: Join our team as a Food Service Assistant, delivering top-notch food and customer service.
- Company: JRHT is a values-driven housing association focused on sustainable communities and high-quality services.
- Benefits: Enjoy a welcoming workplace, flexible hours, and the chance to make a real difference.
- Why this job: Be part of a diverse team, engage with residents, and enhance your customer service skills.
- Qualifications: Customer service experience in catering and knowledge of food safety regulations are essential.
- Other info: We promote equality and inclusivity, encouraging applications from all backgrounds.
Job Description
Relief positions available
*Please note that we do not currently offer any Tier 2 sponsorship*
About the role
As a motivated and fully engaged member of the wider JRHT team, the Food Service Assistant is responsible for the delivery of an excellent food and customer focused service whilst adhering to the highest food safety standards.
Supporting the Catering Manager, you’ll prepare and present food for residents and visitors within the Hartrigg Oaks Residential Community and support the delivery of a breakfast service to The Oaks.
Assisting the kitchen teams with low skilled food preparation, you’ll support with the service of food, delivery of meals in the care home and working on the coffee shop and restaurant areas serving customers in an organised and timely manner. You’ll help clean the tables after service, use the dishwasher and adopt a ‘clean as you go’ work ethic and resolve resident and staff queries and requests in a pleasant and helpful manner.
About you
We’d like our Food Service Assistant to have relevant customer service experience in commercial catering operation and have experience of following Food Safety and Health & Safety procedures. Adhering to the highest standards of due diligence, you’ll have working knowledge of Food Safety regulations.
You’ll be able to work positively with residents and colleagues from diverse backgrounds and have demonstrable interpersonal and oral communication skills.
Our core priority
JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.
How to apply
To apply, please complete the online application.
Closing date for applications is 1st October 2025.
Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.
Additional Information
We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.
Our commitment to Equality, Diversity and Inclusion
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.
As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
Food Service Assistant (Relief) employer: Joseph Rowntree Foundation
Contact Detail:
Joseph Rowntree Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant (Relief)
✨Tip Number 1
Familiarise yourself with food safety regulations and health & safety procedures. Being knowledgeable in these areas will not only boost your confidence but also demonstrate to us that you take the role seriously.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in a catering environment. We value interpersonal skills highly, so be ready to share examples of how you've positively interacted with customers in the past.
✨Tip Number 3
Show your enthusiasm for working in a team and engaging with residents from diverse backgrounds. We appreciate candidates who can communicate effectively and create a welcoming atmosphere for everyone.
✨Tip Number 4
Be prepared to discuss your approach to maintaining cleanliness and organisation in a busy kitchen environment. We look for individuals who adopt a 'clean as you go' work ethic and can handle multiple tasks efficiently.
We think you need these skills to ace Food Service Assistant (Relief)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food Service Assistant position. Highlight key skills such as customer service experience and knowledge of food safety regulations.
Tailor Your CV: Make sure your CV reflects relevant experience in commercial catering and customer service. Use specific examples that demonstrate your ability to work with diverse groups and adhere to food safety standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for food service and your commitment to high standards. Mention how your values align with those of JRHT, particularly in terms of trust, care, and making a difference.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. Ensure that all information is accurate and that your application presents you in the best possible light.
How to prepare for a job interview at Joseph Rowntree Foundation
✨Show Your Customer Service Skills
As a Food Service Assistant, you'll be interacting with residents and visitors regularly. Be prepared to share examples of your previous customer service experience, highlighting how you resolved issues or enhanced the dining experience for customers.
✨Demonstrate Knowledge of Food Safety
Understanding food safety regulations is crucial for this role. Brush up on relevant food safety and health procedures before the interview, and be ready to discuss how you've applied these in past roles.
✨Emphasise Teamwork and Communication
This position requires working closely with kitchen teams and other staff members. Prepare to talk about your ability to collaborate effectively and communicate clearly, especially in a diverse environment.
✨Exhibit a Positive Attitude
A positive and helpful attitude is essential in a customer-facing role. During the interview, convey your enthusiasm for the position and your commitment to providing excellent service, as well as your willingness to learn and adapt.
