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- Tasks: Serve delicious meals and beverages to residents while ensuring a clean and friendly environment.
- Company: Join JRHT, a values-driven housing association focused on quality services and community support.
- Benefits: Enjoy a welcoming workplace with a commitment to diversity and inclusion.
- Why this job: Make a real difference in residents' lives while gaining valuable customer service experience.
- Qualifications: Customer service experience in a care home and knowledge of food safety regulations required.
- Other info: We encourage applications from all backgrounds and offer an anonymised recruitment process.
Relief positions available
Please note that we do not currently offer any Tier 2 sponsorship
About the role
As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food and beverages to residents in Bedford Court, supporting the delivery of an excellent food and customer focussed service whilst adhering to the highest food safety standards.
You\’ll support the preparation of the dining room and the service of quality and nutritious meals for our residents. You\’ll get to know the residents\’ preferences and ensure that they are always available and keep the pantries stocked. You\’ll liaise with both the catering and care management teams to ensure good communication.
While serving and in other social spaces, you\’ll take care to always be helpful and friendly, help clean the tables after service and adopt a \’clean as you go\’ work ethic, and fully stock the small kitchens, take fridge temperatures, clean kitchen fridges and keep kitchens clean and tidy.
About you
We\’d like our Food Service Assistant to have relevant customer service experience in a care home environment and have experience of following Food Safety and Health & Safety procedures. Adhering to the highest standards of due diligence, you\’ll have working knowledge of Food Safety regulations.
You\’ll be able to work positively with residents and colleagues from diverse backgrounds and have demonstrable interpersonal and oral communication skills.
Our core priority
JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.
How to apply
To apply, please complete the online application.
Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.
Additional Information
We are a values driven organisation and our values drive our behaviours. We\’re at our best when we\’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.
Our commitment to Equality, Diversity and Inclusion
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.
As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
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Food Service Assistant (Relief) employer: Joseph Rowntree Foundation
Contact Detail:
Joseph Rowntree Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant (Relief)
✨Tip Number 1
Familiarise yourself with food safety regulations and health & safety procedures. Being knowledgeable in these areas will not only boost your confidence but also demonstrate to us that you take the role seriously.
✨Tip Number 2
Showcase your customer service experience, especially in a care home environment. Highlighting your ability to interact positively with residents and colleagues will make you stand out as a candidate who fits our values.
✨Tip Number 3
Prepare to discuss how you would handle various scenarios in a dining setting, such as managing dietary preferences or dealing with difficult situations. This will show us your problem-solving skills and adaptability.
✨Tip Number 4
Emphasise your teamwork skills during any discussions. Since you'll be liaising with both catering and care management teams, demonstrating your ability to communicate effectively and work collaboratively is key.
We think you need these skills to ace Food Service Assistant (Relief)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food Service Assistant position. Highlight your relevant experience in customer service and food safety.
Tailor Your CV: Customise your CV to reflect your experience in a care home environment, focusing on your interpersonal skills and knowledge of Food Safety regulations. Use specific examples to demonstrate your suitability for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent service to residents. Mention how your values align with those of the organisation and your commitment to creating an inclusive environment.
Follow Application Instructions: Ensure you complete the online application as instructed. Double-check that all required documents are included and that your application is submitted before the closing date.
How to prepare for a job interview at Joseph Rowntree Foundation
✨Show Your Customer Service Skills
As a Food Service Assistant, you'll be interacting with residents regularly. Highlight your previous customer service experience, especially in a care home environment, and share specific examples of how you've provided excellent service.
✨Demonstrate Knowledge of Food Safety
Make sure to discuss your understanding of Food Safety regulations and Health & Safety procedures. Be prepared to answer questions about how you would ensure compliance in your role.
✨Emphasise Teamwork and Communication
This role requires good communication with both the catering and care management teams. Share examples of how you've successfully worked in a team and communicated effectively with colleagues from diverse backgrounds.
✨Express Your Passion for Helping Others
The organisation values care and making a difference. Convey your enthusiasm for working with residents and how you can contribute to creating a welcoming and inclusive environment.
