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- Tasks: Serve delicious meals and beverages to residents while ensuring a clean and friendly environment.
- Company: Join JRHT, a values-driven housing association focused on quality services and community support.
- Benefits: Enjoy a welcoming workplace with a commitment to diversity and inclusion, plus opportunities for growth.
- Why this job: Make a real difference in residents' lives while working in a supportive and engaging team.
- Qualifications: Customer service experience in a care home and knowledge of food safety regulations are essential.
- Other info: We encourage applications from all backgrounds and offer an anonymised recruitment process.
Job Description
Relief positions available
*Please note that we do not currently offer any Tier 2 sponsorship*
About the role
As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food and beverages to residents in Bedford Court, supporting the delivery of an excellent food and customer focussed service whilst adhering to the highest food safety standards.
You’ll support the preparation of the dining room and the service of quality and nutritious meals for our residents. You’ll get to know the residents’ preferences and ensure that they are always available and keep the pantries stocked. You’ll liaise with both the catering and care management teams to ensure good communication.
While serving and in other social spaces, you’ll take care to always be helpful and friendly, help clean the tables after service and adopt a ‘clean as you go’ work ethic, and fully stock the small kitchens, take fridge temperatures, clean kitchen fridges and keep kitchens clean and tidy.
About you
We’d like our Food Service Assistant to have relevant customer service experience in a care home environment and have experience of following Food Safety and Health & Safety procedures. Adhering to the highest standards of due diligence, you’ll have working knowledge of Food Safety regulations.
You’ll be able to work positively with residents and colleagues from diverse backgrounds and have demonstrable interpersonal and oral communication skills.
Our core priority
JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.
How to apply
To apply, please complete the online application.
Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.
Additional Information
We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.
Our commitment to Equality, Diversity and Inclusion
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.
As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
Food Service Assistant (Relief) employer: Joseph Rowntree Foundation
Contact Detail:
Joseph Rowntree Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant (Relief)
✨Tip Number 1
Familiarise yourself with food safety regulations and health and safety procedures. Being knowledgeable in these areas will not only boost your confidence but also demonstrate to us that you take the role seriously and are committed to maintaining high standards.
✨Tip Number 2
Showcase your customer service experience, especially in a care home environment. Highlighting your ability to interact positively with residents and colleagues from diverse backgrounds will make you stand out as a candidate who can contribute to our inclusive workplace.
✨Tip Number 3
Prepare to discuss how you would handle specific scenarios in the dining room, such as managing dietary preferences or dealing with difficult situations. This will show us that you can think on your feet and are ready to provide excellent service.
✨Tip Number 4
Emphasise your teamwork skills during the interview. Since you'll be liaising with both catering and care management teams, demonstrating your ability to communicate effectively and work collaboratively will be key to landing the job with us.
We think you need these skills to ace Food Service Assistant (Relief)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food Service Assistant position. Highlight key skills such as customer service experience and knowledge of food safety regulations.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service, particularly in a care home environment. Emphasise any specific training or certifications related to food safety and health standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent service to residents. Mention your interpersonal skills and how you can contribute to a positive dining experience while adhering to safety standards.
Highlight Your Values: In your application, align your personal values with those of the organisation. Discuss your commitment to inclusivity, care, and making a difference in the community, as these are core to the role.
How to prepare for a job interview at Joseph Rowntree Foundation
✨Show Your Customer Service Skills
As a Food Service Assistant, you'll be interacting with residents regularly. Highlight your previous customer service experience, especially in a care home environment, and share specific examples of how you've provided excellent service.
✨Demonstrate Knowledge of Food Safety
Make sure to brush up on food safety regulations and health and safety procedures. Be prepared to discuss how you have adhered to these standards in past roles, as this is crucial for the position.
✨Emphasise Teamwork and Communication
This role requires good communication with both catering and care management teams. Share examples of how you've successfully worked in a team and communicated effectively with colleagues from diverse backgrounds.
✨Exude Positivity and Friendliness
The job involves serving food and engaging with residents, so it's important to convey a friendly and helpful attitude. During the interview, let your personality shine through and show that you genuinely care about making a difference in residents' lives.
