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- Tasks: Serve delicious meals and beverages to residents while ensuring a clean and friendly environment.
- Company: Join JRHT, a values-driven housing association focused on quality care and community support.
- Benefits: Enjoy flexible part-time hours, a supportive team, and the chance to make a real difference.
- Why this job: Be part of a caring community, build relationships with residents, and enhance their dining experience.
- Qualifications: Customer service experience in a care setting and knowledge of food safety regulations are essential.
- Other info: We value diversity and inclusivity, welcoming applications from all backgrounds.
Job Description
Permanent, Part Time (15 hours per week)
*Please note that we do not currently offer any Tier 2 sponsorship*
About the role
As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food and beverages to residents in The Oaks Care Home, supporting the delivery of an excellent food and customer focussed service whilst adhering to the highest food safety standards.
You’ll support the preparation of The Oaks dining room and the service of quality and nutritious meals for our residents. You’ll get to know the residents’ preferences and ensure that they are always available and keep the pantries stocked. You’ll liaise with both the catering and care management teams to ensure good communication.
Serving in The Oaks and other social spaces, you’ll take care to always be helpful and friendly, help clean the tables after service and adopt a ‘clean as you go’ work ethic, and fully stock the small kitchens, take fridge temperatures, clean kitchen fridges and keep kitchens clean and tidy.
About you
We’d like our Food Service Assistant to have relevant customer service experience in a care home environment and have experience of following Food Safety and Health & Safety procedures. Adhering to the highest standards of due diligence, you’ll have working knowledge of Food Safety regulations.
You’ll be able to work positively with residents and colleagues from diverse backgrounds and have demonstratable interpersonal and oral communication skills.
Our core priority
JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.
How to apply
To apply, please complete the online application.
Closing date for applications is 1st October 2025.
Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.
Additional Information
We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.
Our commitment to Equality, Diversity and Inclusion
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.
As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
Food Service Assistant (Care) employer: Joseph Rowntree Foundation
Contact Detail:
Joseph Rowntree Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant (Care)
✨Tip Number 1
Familiarise yourself with food safety regulations and health and safety procedures. Being knowledgeable in these areas will not only boost your confidence but also demonstrate to us that you take the role seriously and are committed to maintaining high standards.
✨Tip Number 2
Showcase your customer service experience, especially in a care home environment. Highlight any specific instances where you positively impacted residents' experiences, as this will resonate well with our values of care and making a difference.
✨Tip Number 3
Prepare to discuss how you would build rapport with residents from diverse backgrounds. We value interpersonal skills highly, so think of examples that illustrate your ability to connect and communicate effectively with others.
✨Tip Number 4
Emphasise your teamwork abilities, particularly in a fast-paced environment. Be ready to share experiences where you collaborated with colleagues to ensure smooth operations, as this is crucial for the role of Food Service Assistant.
We think you need these skills to ace Food Service Assistant (Care)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food Service Assistant position. Highlight key skills such as customer service experience and knowledge of food safety regulations.
Tailor Your CV: Make sure your CV reflects relevant experience in a care home environment. Emphasise any previous roles where you provided excellent customer service and adhered to health and safety procedures.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working in a care setting. Mention specific examples of how you've contributed to a positive dining experience or maintained high food safety standards in past roles.
Highlight Interpersonal Skills: In your application, emphasise your interpersonal and communication skills. Provide examples of how you've successfully interacted with diverse groups, particularly in a care or service environment.
How to prepare for a job interview at Joseph Rowntree Foundation
✨Show Your Customer Service Skills
As a Food Service Assistant, you'll be interacting with residents regularly. Highlight your previous customer service experience, especially in a care home environment, and share specific examples of how you've provided excellent service.
✨Demonstrate Knowledge of Food Safety
Make sure to brush up on food safety regulations and health & safety procedures. Be prepared to discuss how you have adhered to these standards in past roles, as this is crucial for the position.
✨Emphasise Teamwork and Communication
This role requires good communication with both catering and care management teams. Share examples of how you've successfully worked in a team and communicated effectively with colleagues from diverse backgrounds.
✨Express Your Passion for Care
The organisation values those who show they care and make a difference. Be ready to talk about why you want to work in a care setting and how you can contribute positively to the residents' experience.
