Resident-Focused Housing & Tenancy Coordinator

Resident-Focused Housing & Tenancy Coordinator

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage housing allocations, lettings, and support residents in a vibrant community.
  • Company: A leading London-based housing association dedicated to resident-focused services.
  • Benefits: Full-time role with opportunities for community impact and personal growth.
  • Why this job: Make a real difference in people's lives while enhancing your skills in housing management.
  • Qualifications: Experience in service delivery and strong administrative skills required.
  • Other info: Join a supportive team focused on quality and performance in a dynamic environment.

The predicted salary is between 30000 - 42000 £ per year.

A London-based housing association is seeking a dedicated Housing Assistant to enhance resident-focused housing and tenancy management. The role involves managing allocations and lettings, supporting effective rent collection, and addressing issues such as anti-social behaviour.

Candidates should have experience in service delivery, a good understanding of tenancy laws, and strong administrative skills. This full-time position offers a chance to make a difference in the community while maintaining a focus on quality and performance targets.

Resident-Focused Housing & Tenancy Coordinator employer: Joseph Rowntree Foundation and Joseph Rowntree Housing Trust

Join a leading London-based housing association that prioritises resident satisfaction and community impact. With a strong commitment to employee development, we offer comprehensive training and growth opportunities in a supportive work culture that values collaboration and innovation. Enjoy the unique advantage of working in a vibrant city, where your contributions directly enhance the lives of residents and foster a sense of belonging.
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Contact Detail:

Joseph Rowntree Foundation and Joseph Rowntree Housing Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident-Focused Housing & Tenancy Coordinator

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the housing association's values and recent projects. We want to see how you can align your skills with their mission, so think about specific examples from your experience that showcase your understanding of tenancy laws and service delivery.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience in managing allocations and lettings. This will help you articulate your thoughts clearly and confidently when it counts.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the community, just like you!

We think you need these skills to ace Resident-Focused Housing & Tenancy Coordinator

Resident-Focused Service Delivery
Tenancy Management
Allocations and Lettings Management
Rent Collection Support
Understanding of Tenancy Laws
Administrative Skills
Problem-Solving Skills
Communication Skills
Quality Assurance
Performance Target Management
Anti-Social Behaviour Resolution
Community Engagement

Some tips for your application 🫡

Show Your Passion for Residents: When writing your application, let us see your enthusiasm for enhancing resident-focused housing. Share any relevant experiences that highlight your commitment to making a positive impact in the community.

Highlight Your Experience: Make sure to detail your experience in service delivery and tenancy management. We want to know how your background aligns with the responsibilities of managing allocations, lettings, and rent collection.

Demonstrate Your Knowledge of Tenancy Laws: Include any specific knowledge you have about tenancy laws in your application. This shows us that you’re not just familiar with the role but also understand the legal framework that supports it.

Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. A friendly tone can make your application stand out, so feel free to express why you’re excited about this opportunity!

How to prepare for a job interview at Joseph Rowntree Foundation and Joseph Rowntree Housing Trust

✨Know Your Tenancy Laws

Make sure you brush up on your knowledge of tenancy laws before the interview. Being able to discuss relevant legislation confidently will show that you’re serious about the role and understand the legal framework you'll be working within.

✨Showcase Your Service Delivery Experience

Prepare specific examples from your past roles where you've successfully delivered services to residents. Highlight any challenges you faced and how you overcame them, as this will demonstrate your problem-solving skills and commitment to resident satisfaction.

✨Understand Anti-Social Behaviour Issues

Familiarise yourself with common issues related to anti-social behaviour in housing. Be ready to discuss how you would handle such situations, as this shows your proactive approach and understanding of community dynamics.

✨Highlight Your Administrative Skills

Since strong administrative skills are crucial for this role, come prepared to discuss your experience with managing paperwork, databases, or any relevant software. Mention any systems you’ve used to streamline processes, as this will illustrate your efficiency and attention to detail.

Resident-Focused Housing & Tenancy Coordinator
Joseph Rowntree Foundation and Joseph Rowntree Housing Trust
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