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- Tasks: Provide top-notch customer service and administrative support in a caring retirement community.
- Company: Join a compassionate team at Hartrigg Oaks, dedicated to enhancing residents' lives.
- Benefits: Flexible hours, supportive environment, and the chance to make a difference.
- Why this job: Be the friendly face that welcomes residents and visitors in a vibrant community.
- Qualifications: Customer service experience and a flexible attitude are essential.
- Other info: Great opportunity for personal growth in a rewarding setting.
The predicted salary is between 28800 - 43200 £ per year.
A retirement community provider is seeking a Relief Receptionist to provide customer service and administrative support at Hartrigg Oaks in New Earswick. The role involves assisting residents and visitors, managing phone calls, and ensuring smooth operation of reception services.
Ideal candidates will have prior customer service experience and strong flexibility. This position does not offer Tier 2 sponsorship and operates on a shortlisting basis.
On-Call Relief Receptionist for a Caring Community employer: Joseph Rowntree Foundation and Joseph Rowntree Housing Trust
Contact Detail:
Joseph Rowntree Foundation and Joseph Rowntree Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Call Relief Receptionist for a Caring Community
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. We want to hear about your past experiences and how you’ve handled tricky situations with residents or visitors. Be ready to share specific examples that highlight your flexibility and problem-solving abilities!
✨Tip Number 2
Research Hartrigg Oaks and understand their values and community spirit. We love when candidates show genuine interest in our caring community. Bring up what you find during your chat with us; it’ll show you’re not just looking for any job, but this job!
✨Tip Number 3
Practice your phone etiquette! Since managing calls is a big part of the role, we suggest doing some mock calls with friends or family. This will help you feel more confident and sound professional when you’re on the line with residents and visitors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have updates and tips on our site that can help you stand out in the process. Let’s get you that Relief Receptionist role!
We think you need these skills to ace On-Call Relief Receptionist for a Caring Community
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to fit the Relief Receptionist role at Hartrigg Oaks. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Joseph Rowntree Foundation and Joseph Rowntree Housing Trust
✨Know the Community
Before your interview, take some time to research Hartrigg Oaks and its values. Understanding the community's mission and how they support their residents will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since this role heavily relies on customer service, prepare specific examples from your past experiences where you provided excellent service. Think about situations where you went above and beyond for a customer or resolved a difficult issue.
✨Demonstrate Flexibility
As the position requires strong flexibility, be ready to discuss how you've adapted to changing circumstances in previous roles. Share examples of times when you had to adjust your schedule or priorities to meet the needs of your team or customers.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for receptionists, such as handling difficult callers or managing multiple tasks. Practising your responses will help you feel more confident and articulate during the actual interview.