At a Glance
- Tasks: Serve delicious meals and create a friendly atmosphere for residents at Bedford Court.
- Company: Join a caring housing association dedicated to community and quality service.
- Benefits: Part-time hours, supportive team, and a chance to make a difference.
- Other info: Great opportunity for personal growth in a dynamic and engaging environment.
- Why this job: Be part of a team that values diversity and inclusivity while serving the community.
- Qualifications: Customer service experience and knowledge of food safety regulations required.
The predicted salary is between 10 - 12 £ per hour.
Permanent, Part Time (20 hours per week)
About the role
As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food and beverages to residents in Bedford Court, supporting the delivery of an excellent food and customer focussed service whilst adhering to the highest food safety standards. You’ll support the preparation of the dining room and the service of quality and nutritious meals for our residents. You’ll get to know the residents’ preferences and ensure that they are always available and keep the pantries stocked. While serving and in other social spaces, you’ll take care to always be helpful and friendly, help clean the tables after service and adopt a ‘clean as you go’ work ethic.
About you
We’d like our Food Service Assistant to have relevant customer service experience in a commercial catering operation and have experience of following Food Safety and Health & Safety procedures. Adhering to the highest standards of due diligence, you’ll have working knowledge of Food Safety regulations. You’ll be able to work positively with residents and colleagues from diverse backgrounds and have demonstrable interpersonal and oral communication skills.
Our core priority
JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.
Our commitment to Equality, Diversity and Inclusion
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti‑racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
Food Service Assistant - Bedford Court in Horsforth employer: Joseph Rowntree Foundation and Joseph Rowntree Housing Trust
At JRHT, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment for our Food Service Assistants at Bedford Court. With a strong commitment to employee growth and development, we provide opportunities for training and advancement while ensuring that our team members are valued and respected. Our focus on equality, diversity, and inclusion, combined with our dedication to delivering high-quality services to our residents, makes JRHT a rewarding place to work.
Contact Details:
Joseph Rowntree Foundation and Joseph Rowntree Housing Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant - Bedford Court in Horsforth
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Bedford Court and JRHT. Understanding their values and how they prioritise customer service will help you connect with the team during your chat.
✨Tip Number 2
Practice your people skills! As a Food Service Assistant, you'll be interacting with residents daily. Think of examples from your past experiences where you've provided excellent customer service or resolved issues, and be ready to share them.
✨Tip Number 3
Show your passion for food safety! Brush up on your knowledge of Food Safety regulations and be prepared to discuss how you’ve adhered to these standards in previous roles. This will show that you take the role seriously and care about the residents' wellbeing.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our platform. It’s the best way for us to get to know you and your enthusiasm for joining the team at Bedford Court.
We think you need these skills to ace Food Service Assistant - Bedford Court in Horsforth
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any relevant customer service experience you have. We want to see how you've engaged with customers in the past, especially in a food service or catering environment.
Know Your Food Safety Regulations:Since food safety is a big deal for us, be sure to mention your knowledge of food safety and health & safety procedures. It’ll show that you’re serious about maintaining high standards.
Be Personable:We love candidates who can connect with residents and colleagues alike. Share examples of how you've built relationships in previous roles, as this will demonstrate your interpersonal skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Joseph Rowntree Foundation and Joseph Rowntree Housing Trust
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Food Service Assistant. Familiarise yourself with food safety standards and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves interacting with residents and colleagues, be prepared to discuss your interpersonal skills. Think of examples where you've provided excellent customer service or worked well in a team. This will demonstrate your ability to connect with diverse individuals.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult resident or ensuring food safety. Practise your responses to these scenarios, focusing on your problem-solving skills and commitment to high standards.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team culture or the dining experience for residents. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
