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- Tasks: Serve delicious meals and beverages to residents while ensuring a clean and friendly environment.
- Company: Join JRHT, a values-driven housing association focused on quality care and community support.
- Benefits: Enjoy flexible part-time hours, a supportive team, and the chance to make a real difference.
- Why this job: Be part of a caring community, build relationships with residents, and enhance their dining experience.
- Qualifications: Customer service experience in a care home and knowledge of food safety regulations are essential.
- Other info: We value diversity and inclusivity, welcoming applications from all backgrounds.
Permanent, Part Time (15 hours per week)
*Please note that we do not currently offer any Tier 2 sponsorship*
About the role
As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food and beverages to residents in The Oaks Care Home, supporting the delivery of an excellent food and customer focussed service whilst adhering to the highest food safety standards.
You’ll support the preparation of The Oaks dining room and the service of quality and nutritious meals for our residents. You’ll get to know the residents’ preferences and ensure that they are always available and keep the pantries stocked. You’ll liaise with both the catering and care management teams to ensure good communication.
Serving in The Oaks and other social spaces, you’ll take care to always be helpful and friendly, help clean the tables after service and adopt a ‘clean as you go’ work ethic, and fully stock the small kitchens, take fridge temperatures, clean kitchen fridges and keep kitchens clean and tidy.
About you
We’d like our Food Service Assistant to have relevant customer service experience in a care home environment and have experience of following Food Safety and Health & Safety procedures. Adhering to the highest standards of due diligence, you’ll have working knowledge of Food Safety regulations.
You’ll be able to work positively with residents and colleagues from diverse backgrounds and have demonstratable interpersonal and oral communication skills.
Our core priority
JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.
How to apply
To apply, please complete the online application.
Closing date for applications is 8th August 2025.
Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.
Additional Information
We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.
Our commitment to Equality, Diversity and Inclusion
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.
As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
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Food Service Assistant employer: Joseph Rowntree Foundation and Joseph Rowntree Housing Trust
Contact Detail:
Joseph Rowntree Foundation and Joseph Rowntree Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant
✨Tip Number 1
Familiarise yourself with the specific food safety regulations and health procedures relevant to care homes. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to maintaining high standards in food service.
✨Tip Number 2
Showcase your customer service experience by preparing examples of how you've positively interacted with diverse groups. Being able to communicate effectively with residents and colleagues is crucial, so think of specific instances where you made a difference.
✨Tip Number 3
Research The Oaks Care Home and understand their values and mission. Tailoring your approach to align with their commitment to care and community will show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare to discuss your ability to work in a team and maintain cleanliness in food service areas. Highlight any previous experiences where you adopted a 'clean as you go' work ethic, as this is essential for the role.
We think you need these skills to ace Food Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food Service Assistant position. Highlight key skills such as customer service experience and knowledge of food safety regulations.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service, particularly in a care home environment. Emphasise any specific training or certifications related to food safety and health & safety procedures.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent service to residents. Mention your interpersonal skills and how you can contribute to creating a welcoming atmosphere at The Oaks Care Home.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Joseph Rowntree Foundation and Joseph Rowntree Housing Trust
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Food Service Assistant. Familiarise yourself with food safety standards and customer service expectations in a care home environment, as these will likely be key discussion points during your interview.
✨Showcase Your Interpersonal Skills
Since you'll be working closely with residents and colleagues, it's important to demonstrate your communication skills. Be prepared to share examples of how you've effectively interacted with diverse groups in previous roles.
✨Emphasise Your Teamwork Experience
Highlight any experience you have working in a team, especially in a care or food service setting. Discuss how you’ve collaborated with others to ensure a smooth operation, as teamwork is crucial in this role.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the care home and its values. This shows your genuine interest in the position and helps you determine if the organisation aligns with your own values, particularly around care and community.
