Food Service Assistant

Food Service Assistant

Full-Time No home office possible
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At a Glance

  • Tasks: Serve delicious meals and beverages to residents while ensuring a clean and friendly environment.
  • Company: Join JRHT, a values-driven housing association focused on quality care and community support.
  • Benefits: Enjoy flexible part-time hours, a supportive team, and the chance to make a real difference.
  • Why this job: Be part of a caring community, build relationships with residents, and enhance their dining experience.
  • Qualifications: Customer service experience in a care home and knowledge of food safety regulations are essential.
  • Other info: We value diversity and inclusivity, welcoming applications from all backgrounds.

Permanent, Part Time (30 hours per week)

Please note that we do not currently offer any Tier 2 sponsorship

About the role

We are looking for an enthusiastic team player who will help develop our business through excellent food service.

The food service assistant will work as part of the team which covers the busy Folk Hall café and the adjacent care home dining rooms.

The role will assist the operational management of the catering services in the care home and folk hall. Low level food preparation such as sandwich making and reheating foods for service. Café counter service to our customers in the folk hall.

Building strong relationships with all our stakeholders including but not limited to residents, staff, the public and the wider JRHT community is a huge part of the role.

Typical shifts are between 5 & 8 hours long over 4 to 5 days a week and include weekends.

About you

You will have some experience in food service and enjoy working as part of a team. You will have an eye for detail and a willingness to make a difference in the lives of others. A friendly and can-do attitude, as well as an outgoing personality.

A food safety certification is preferential and an awareness of allergens in food. If you have this desire and a drive to succeed, then we would love to hear from you.

Our core priority

JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.

How to apply

To apply, please complete the online application.

Closing date for applications is Tuesday 18th November 2025

Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.

Additional Information

We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.

Our commitment to Equality, Diversity and Inclusion

At JRF/JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.

We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

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Food Service Assistant employer: Joseph Rowntree Foundation and Joseph Rowntree Housing Trust

At JRHT, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment for our Food Service Assistants at The Oaks Care Home. With a strong focus on employee growth and development, we provide opportunities for training and advancement while ensuring that our team members are valued and respected. Our commitment to equality, diversity, and inclusion fosters a culture where everyone can thrive, making it a rewarding place to contribute to the well-being of our residents.
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Contact Detail:

Joseph Rowntree Foundation and Joseph Rowntree Housing Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Food Service Assistant

✨Tip Number 1

Familiarise yourself with the specific food safety regulations and health procedures relevant to care homes. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to maintaining high standards in food service.

✨Tip Number 2

Showcase your customer service experience by preparing examples of how you've positively interacted with diverse groups. Being able to communicate effectively with residents and colleagues is crucial, so think of specific instances where you made a difference.

✨Tip Number 3

Research The Oaks Care Home and understand their values and mission. Tailoring your approach to align with their commitment to care and community will show that you're genuinely interested in being part of their team.

✨Tip Number 4

Prepare to discuss your ability to work in a team and maintain cleanliness in food service areas. Highlight any previous experiences where you adopted a 'clean as you go' work ethic, as this is essential for the role.

We think you need these skills to ace Food Service Assistant

Customer Service Skills
Food Safety Knowledge
Health & Safety Awareness
Interpersonal Skills
Oral Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Organisational Skills
Basic Food Preparation Skills
Cleaning and Sanitation Practices
Empathy and Compassion

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food Service Assistant position. Highlight key skills such as customer service experience and knowledge of food safety regulations.

Tailor Your CV: Make sure your CV reflects relevant experience in customer service, particularly in a care home environment. Emphasise any specific training or certifications related to food safety and health & safety procedures.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent service to residents. Mention your interpersonal skills and how you can contribute to creating a welcoming atmosphere at The Oaks Care Home.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Joseph Rowntree Foundation and Joseph Rowntree Housing Trust

✨Know the Role Inside Out

Make sure you understand the responsibilities of a Food Service Assistant. Familiarise yourself with food safety standards and customer service expectations in a care home environment, as these will likely be key discussion points during your interview.

✨Showcase Your Interpersonal Skills

Since you'll be working closely with residents and colleagues, it's important to demonstrate your communication skills. Be prepared to share examples of how you've effectively interacted with diverse groups in previous roles.

✨Emphasise Your Teamwork Experience

Highlight any experience you have working in a team, especially in a care or food service setting. Discuss how you’ve collaborated with others to ensure a smooth operation, as teamwork is crucial in this role.

✨Prepare Questions for the Interviewers

Think of insightful questions to ask about the care home and its values. This shows your genuine interest in the position and helps you determine if the organisation aligns with your own values, particularly around care and community.

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