At a Glance
- Tasks: Serve delicious meals and beverages to residents while ensuring a friendly atmosphere.
- Company: Join a caring team at The Oaks Care Home, dedicated to excellent service.
- Benefits: Part-time hours with a supportive work environment and opportunities for personal growth.
- Other info: We value diversity and encourage applications from all backgrounds.
- Why this job: Make a real difference in residents' lives while gaining valuable experience.
- Qualifications: Customer service experience in a care setting and knowledge of food safety standards.
The predicted salary is between 10 - 12 £ per hour.
Position Details: Permanent, Part Time (20 hours per week).
About the role: As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food and beverages to residents in The Oaks Care Home, supporting the delivery of an excellent food and customer focussed service whilst adhering to the highest food safety standards. You’ll support the preparation of The Oaks dining room and the service of quality and nutritious meals for our residents. You’ll get to know the residents’ preferences and ensure that they are always available and keep the pantries stocked. You’ll liaise with both the catering and care management teams to ensure good communication. Serving in The Oaks and other social spaces, you’ll take care to always be helpful and friendly, help clean the tables after service and adopt a ‘clean as you go’ work ethic, and fully stock the small kitchens, take fridge temperatures, clean kitchen fridges and keep kitchens clean and tidy.
Qualifications: We’d like our Food Service Assistant to have relevant customer service experience in a care home environment and have experience of following Food Safety and Health & Safety procedures. Adhering to the highest standards of due diligence, you’ll have working knowledge of Food Safety regulations. You’ll be able to work positively with residents and colleagues from diverse backgrounds and have demonstrable interpersonal and oral communication skills.
Closing date for applications: 29th June 2026.
Our Commitment to Equality, Diversity and Inclusion: At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
Food Service Assistant - 20 hours employer: Joseph Rowntree Foundation and Joseph Rowntree Housing Trust
At The Oaks Care Home, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued. As a Food Service Assistant, you will not only contribute to the well-being of our residents through quality service but also benefit from ongoing training and development opportunities that promote personal and professional growth. Our commitment to equality, diversity, and inclusion ensures that all employees feel empowered and respected, making it an excellent place to build a meaningful career in care.
Contact Details:
Joseph Rowntree Foundation and Joseph Rowntree Housing Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant - 20 hours
✨Tip Number 1
Get to know the company! Research The Oaks Care Home and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be working closely with residents and colleagues, it's crucial to demonstrate your interpersonal skills. Try role-playing common scenarios with friends or family to build confidence.
✨Tip Number 3
Be ready to showcase your customer service experience! Think of specific examples from your past roles where you went above and beyond for customers. This will help you stand out as a candidate who truly cares about providing excellent service.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. This not only streamlines the process but also shows your enthusiasm for the position at The Oaks Care Home.
We think you need these skills to ace Food Service Assistant - 20 hours
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your enthusiasm for providing excellent service shine through. We want to see that you genuinely care about the residents and their dining experience.
Highlight Relevant Experience:Make sure to mention any previous roles in customer service or care environments. We’re looking for candidates who understand food safety and can communicate well with both residents and team members.
Be Personable and Friendly:Your written application should reflect your personality. Use a warm tone and show us that you’re approachable and ready to engage with our residents and colleagues alike.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Joseph Rowntree Foundation and Joseph Rowntree Housing Trust
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Food Service Assistant. Familiarise yourself with the key tasks like serving food, maintaining cleanliness, and adhering to food safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with residents, be prepared to discuss your previous customer service experience. Think of specific examples where you provided excellent service or handled difficult situations. This will demonstrate your ability to connect with residents and work well in a care environment.
✨Emphasise Teamwork and Communication
The job requires liaising with both catering and care management teams, so highlight your teamwork skills. Share examples of how you've effectively communicated with colleagues in past roles. This will show that you can collaborate well and contribute to a positive working atmosphere.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics, training opportunities, or how they ensure food safety. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
