At a Glance
- Tasks: Serve delicious meals and create a welcoming dining experience for residents.
- Company: Join a caring team at The Oaks Care Home, dedicated to quality service.
- Benefits: Flexible part-time hours, supportive environment, and the chance to make a difference.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Be part of a team that values kindness and community while gaining valuable experience.
- Qualifications: Customer service experience and a passion for helping others.
The predicted salary is between 10 - 12 £ per hour.
Permanent, Part Time (15 hours per week)
About the role
As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food and beverages to residents at The Oaks Care Home, supporting the delivery of an excellent food and customer‑focused service whilst adhering to the highest food safety standards.
Responsibilities
- Support the preparation of the dining room and the service of quality and nutritious meals for residents.
- Familiarise yourself with residents’ preferences, ensuring availability and stocked pantries.
- Liaise with catering and care management teams to ensure good communication.
- Serve in The Oaks and other social spaces, always helping with a friendly attitude, cleaning tables after service, and adopting a "clean as you go" work ethic.
- Fully stock the small kitchens, take fridge temperatures, clean kitchen fridges, and keep kitchens clean and tidy.
Qualifications
- Relevant customer service experience in a care home environment.
- Experience following Food Safety and Health & Safety procedures; working knowledge of Food Safety regulations.
- Ability to work positively with residents and colleagues from diverse backgrounds.
- Demonstrable interpersonal and oral communication skills.
Equal Opportunities
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti‑racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please let us know if you would like to be considered for an interview under the Disability Confident Scheme.
Food Service Assistant - 15 hours employer: Joseph Rowntree Foundation and Joseph Rowntree Housing Trust
At JRHT, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment for our Food Service Assistants at The Oaks Care Home. With a strong focus on employee growth and development, we provide comprehensive training and opportunities to enhance your skills while ensuring that you contribute to the well-being of our residents. Our commitment to equality and diversity, along with our status as a Disability Confident Employer, makes us a welcoming place for all individuals seeking meaningful and rewarding employment.
Contact Details:
Joseph Rowntree Foundation and Joseph Rowntree Housing Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant - 15 hours
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Oaks Care Home. Understanding their values and how they treat residents can help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience and how it relates to the role.
✨Tip Number 3
Show your passion for food service! During the interview, share specific examples of how you've gone above and beyond in previous roles. Whether it's remembering a resident's favourite meal or ensuring food safety standards, let your enthusiasm shine through.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and show your genuine interest in the position.
We think you need these skills to ace Food Service Assistant - 15 hours
Some tips for your application 🫡
Show Your Passion for Food Service:When writing your application, let us see your enthusiasm for food service! Share any relevant experiences you have in customer service, especially in care home settings. We want to know how you can contribute to creating a warm and welcoming dining experience for our residents.
Highlight Your Attention to Detail:Make sure to mention your understanding of food safety standards and health regulations. We value candidates who can demonstrate their ability to maintain cleanliness and organisation in the kitchen and dining areas. This shows us that you take pride in your work and care about the well-being of our residents.
Communicate Your Team Spirit:Since you'll be working closely with both residents and colleagues, it's important to convey your interpersonal skills. Share examples of how you've successfully collaborated with others in the past. We love team players who can bring a friendly attitude to our Care Services team!
Apply Through Our Website:Don't forget to submit your application through our website! This ensures that your application is processed smoothly and allows us to get to know you better. We can't wait to see what you bring to the table!
How to prepare for a job interview at Joseph Rowntree Foundation and Joseph Rowntree Housing Trust
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Food Service Assistant. Familiarise yourself with the key tasks like serving meals, maintaining cleanliness, and adhering to food safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with residents, be prepared to discuss your previous customer service experience. Think of specific examples where you provided excellent service or handled difficult situations. This will demonstrate your ability to work positively with diverse individuals.
✨Emphasise Teamwork
The job requires liaising with catering and care management teams, so highlight your teamwork skills. Share experiences where you collaborated effectively with others to achieve a common goal. This shows that you can communicate well and contribute to a harmonious work environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how they ensure food safety. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
