Care Services Administrator & Office Support

Permanent, Full Time – 35 hours per week.

About the role

The services provided across JRHT Care Services include the provision of residential nursing and domiciliary care in both registered homes and extra care schemes. The purpose of the Care Services Administrator is to provide support and high-quality administration and secretarial service to the Manager and key staff within the service. The post will provide confidential administrative support, including managing data on the HR system, maintaining accurate records for sickness absence and annual leave, and raising purchase orders using the electronic system, ensuring compliance with internal procedures. The role also involves monitoring and reporting faults and repairs and acting as the first point of contact for the site, answering telephone enquiries, dealing with issues/queries from residents and staff and signposting as and when required.

About you

We are looking for a motivated and organised individual with a working knowledge of Microsoft Office and the internet. The ideal candidate will have strong written and oral communication skills, enabling them to interact effectively with colleagues and customers alike. A confident and professional approach to customer care is essential, along with the ability to manage and prioritise their own workload in a busy environment. You will have experience of administration processes and practices and demonstrate excellent interpersonal skills. You will be comfortable building positive relationships and communicating with a wide range of people at all levels, able to work collaboratively as part of a team. Previous experience of working in an elderly care setting is advantageous as is working knowledge of CQC regulatory framework.

Our core priority

JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.

How to apply

To apply, please complete the online application. Closing date for applications is Sunday 12th April 2026. Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.

Additional Information

We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.

Our commitment to Equality, Diversity and Inclusion

At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.