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- Tasks: Provide high-quality admin support to the Care Services team and manage data efficiently.
- Company: Join a values-driven housing association focused on community and care.
- Benefits: Full-time role with a supportive environment and commitment to diversity.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and experience in administration are essential.
- Other info: Inclusive workplace that values trust, care, and making a positive impact.
The predicted salary is between 25000 - 30000 £ per year.
Permanent, Full Time – 35 hours per week
About the role
The services provided across JRHT Care Services include the provision of residential nursing and domiciliary care in both registered homes and extra care schemes. The purpose of the Care Services Administrator is to provide support and high-quality administration and secretarial service to the Manager and key staff within the service. The post will provide confidential administrative support, including managing data on the HR system, maintaining accurate records for sickness absence and annual leave, and raising purchase orders using the electronic system, ensuring compliance with internal procedures. The role also involves monitoring and reporting faults and repairs and acting as the first point of contact for the site, answering telephone enquiries, dealing with issues/queries from residents and staff and signposting as and when required.
About you
We are looking for a motivated and organised individual with a working knowledge of Microsoft Office and the internet. The ideal candidate will have strong written and oral communication skills, enabling them to interact effectively with colleagues and customers alike. A confident and professional approach to customer care is essential, along with the ability to manage and prioritise their own workload in a busy environment. You will have experience of administration processes and practices and demonstrate excellent interpersonal skills. You will be comfortable building positive relationships and communicating with a wide range of people at all levels, able to work collaboratively as part of a team. Previous experience of working in an elderly care setting is advantageous as is working knowledge of CQC regulatory framework.
Our core priority
JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.
How to apply
To apply, please complete the online application. Closing date for applications is Sunday 12th April 2026. Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.
Additional Information
We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.
Our commitment to Equality, Diversity and Inclusion
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
Care Services Administrator employer: Joseph Rowntree Foundation and Joseph Rowntree Housing Trust
Contact Detail:
Joseph Rowntree Foundation and Joseph Rowntree Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Services Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the care services sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for administrative roles in care services. Practice your responses and think of examples that showcase your skills in communication and organisation. Confidence is key!
✨Tip Number 3
Don’t just apply anywhere; focus on organisations that align with your values. Check out our website for openings at StudySmarter and tailor your application to show how you fit into our mission of providing high-quality services.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested in the role and helps keep you on their radar as they make their decision.
We think you need these skills to ace Care Services Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Care Services Administrator role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since strong written and oral communication is key for this role, ensure your application reflects this. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love a well-presented application!
Highlight Your Organisational Skills: As an administrator, being organised is crucial. Share examples of how you've managed your workload effectively in previous roles. We’re looking for someone who can juggle tasks and keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at JRHT!
How to prepare for a job interview at Joseph Rowntree Foundation and Joseph Rowntree Housing Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Care Services Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as managing HR data and handling enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong written and oral communication skills are essential for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you resolved issues or built relationships with colleagues and customers. Practising these examples will help you articulate your experience confidently during the interview.
✨Demonstrate Your Organisational Skills
Being organised is crucial for a Care Services Administrator. Come prepared with examples of how you've managed your workload in busy environments. You could mention specific tools or methods you use to stay organised, like prioritising tasks or using digital calendars. This will show that you can handle the demands of the role.
✨Align with Their Values
JRHT values trust, care, and making a difference. During the interview, share your personal values and how they align with those of the organisation. Discuss any relevant experiences that highlight your commitment to equality, diversity, and inclusion, as well as your passion for providing high-quality care services.