Sales Operations Manager

• We are currently looking for a Sales Operations Manager to join the commercial team




• Responsible for the development and improvement of processes, systems and reporting in commercial sales in order to facilitate profitable revenue growth and meet the needs of a growing business




• Working with the VP Sales and directors to understand their challenges and provide systematic solutions, driving operational efficiency through detailed and accurate reporting, analysis and metrics




• Deliver timely, accurate and actionable business information to all management on weekly/monthly basis




• Track, analyse and report sales data: by retailer, region and store. Provide sales out analysis programs and improve response times to achieving sales targets




• Be the single point of contact for reporting weekly/monthly on revenue plan to actual sales




• Lead a team to identify trends and communicate effectively with a remote team to drive sales




• Analyse distribution gaps and identify opportunities for growth by region and channel




• Provide detailed distribution maps and retailer landscapes to support strategic decision-making




• Partner with sales leadership to prioritise and execute distribution initiatives




• Ensure systems (NuOrder) are maintained with correct data on a daily, weekly basis




• Assist in creation of ongoing outbound communication vehicles including, feedback surveys and recognition programs




• Assist in conducting sales meetings providing commercial insights and global data




• Work with the Sales team to identify duplications and inefficiencies in current reporting methods, systems and programmes, implementing improved solutions e.g. pricing models and promotional governance




• Lead the compliance of data information stored within sales, ensuring that information is stored, supplied and retained in line best practice and legislation e.g. product spec/PLM




• Be the SAP expert for commercial sales and provide training for all the commercial team




• Accountable for driving compliance levels in store within the agreed coverage direct markets




• Collaborate with regional teams to ensure fixture compliance and brand consistency




• Develop tools and dashboards to monitor fixture performance and ROI




• Support the creation and execution of promotional calendars across markets




• Implement governance frameworks for pricing and promotional activity




• Track promotional performance and provide actionable insights to improve ROI




• Ensures all hardware is updated, maintained and identifies issues and provides solutions




• Relish the opportunity to pick up new activities that fall broadly in the purpose of the role




• Fix things that you can see need fixing




• Identify problems and find solutions

Benefits

• Hybrid working




• Company bonus scheme




• Holiday trading and allowance increases for length of service




• Mental wellbeing support




• Generous employee discounts




• Season ticket loan and cycle to work scheme




• Enhance pension contribution




• A range of discounts via Perkbox




• Recognition scheme

• Experience in analysing data and identify trends




• Written and verbal skills - able to communicate at all levels of the business




• Ability to work in a fast paced and challenging environment




• Experience working with SAP systems a plus




• Excellent organisational and planning skills




• Highly organised, detail-oriented, and adaptable




• First class MS excel, analysis and interpretation of data ability




• Strong problem-solving, analytical and collaborative within a team




• Presentation skills - able to present confidently in front of a varied audience




• Experience in working with retailers