At a Glance
- Tasks: Drive sales efficiency through data analysis and reporting while collaborating with a dynamic team.
- Company: Join Joseph Joseph, a leading houseware brand transforming everyday living with intelligent design.
- Benefits: Enjoy competitive salary, hybrid working, wellness support, and exclusive staff discounts.
- Other info: Opportunities for training, development, and career growth in a supportive culture.
- Why this job: Make a real impact in a fast-paced environment while developing your skills in sales operations.
- Qualifications: Experience with retailers, strong analytical skills, and proficiency in MS Excel required.
The predicted salary is between 40500 - 49500 £ per year.
At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living.
We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life.
Headquartered in London, we have grown into one of the world’s most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business.
We are currently looking for a Sales Operations Manager to join the commercial team.
Responsible for the development and improvement of processes, systems and reporting in commercial sales in order to facilitate profitable revenue growth and meet the needs of a growing business.
Working with the VP Sales and directors to understand their challenges and provide systematic solutions, driving operational efficiency through detailed and accurate reporting, analysis and metrics.
What you will be doing
Provide timely reporting to the management team
- Deliver timely, accurate and actionable business information to all management on weekly/monthly basis.
- Track, analyse and report sales data: by retailer, region and store. Provide sales out analysis programs and improve response times to achieving sales targets.
- Be the single point of contact for reporting weekly/monthly on revenue plan to actual sales.
- Lead a team to identify trends and communicate effectively with a remote team to drive sales.
- Analyse distribution gaps and identify opportunities for growth by region and channel.
- Provide detailed distribution maps and retailer landscapes to support strategic decision-making.
- Partner with sales leadership to prioritise and execute distribution initiatives.
Maintain communication strategies for commercial sales
- Ensure systems (Nu Order) are maintained with correct data on a daily, weekly basis.
- Assist in creation of ongoing outbound communication vehicles including, feedback surveys and recognition programs.
- Assist in conducting sales meetings providing commercial insights and global data.
Drive improvements to reporting and processes
- Work with the Sales team to identify duplications and inefficiencies in current reporting methods, systems and programmes, implementing improved solutions e. g. pricing models and promotional governance.
- Lead the compliance of data information stored within sales, ensuring that information is stored, supplied and retained in line best practice and legislation e. g. product spec/PLM.
- Be the SAP expert for commercial sales and provide training for all the commercial team.
Develop merchandising support for Retail and Digital execution
- Accountable for driving compliance levels in store within the agreed coverage direct markets.
- Collaborate with regional teams to ensure fixture compliance and brand consistency.
- Develop tools and dashboards to monitor fixture performance and ROI.
Promotional Planning & Governance
- Support the creation and execution of promotional calendars across markets.
- Implement governance frameworks for pricing and promotional activity.
- Track promotional performance and provide actionable insights to improve ROI.
Fulfil other duties as required
- Ensures all hardware is updated, maintained and identifies issues and provides solutions.
- Relish the opportunity to pick up new activities that fall broadly in the purpose of the role.
- Fix things that you can see need fixing.
- Identify problems and find solutions.
What we need from you
- Experience in working with retailers.
- Experience in analysing data and identify trends
- Strong problem-solving, analytical and collaborative within a team
- First class MS excel, analysis and interpretation of data ability
- Excellent organisational and planning skills
- Written and verbal skills - able to communicate at all levels of the business
- Presentation skills – able to present confidently in front of a varied audience.
- Ability to work in a fast paced and challenging environment
- Experience working with SAP systems a plus.
- Highly organised, detail-oriented, and adaptable.
What you will get from us
- Competitive salary and holiday allowance
- Company performance related bonus
- A pension contribution
- An exclusive staff discount
- 24/7 healthcare appointment support
- Hybrid working – 3 days in office & 2 days from home and flex start/finish times
- External private employee wellbeing support
- Access to Perkbox
- Volunteer days
- Team Recognition scheme
- Training and Development
- Holiday carry-over scheme
- Season-ticket travel loan
- Cycle to work scheme
- Parental Leave support
- Holiday trading (buy/sell) and extra holiday days for long service
Sales Operations Manager in London employer: Joseph Joseph
At Joseph Joseph, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. Our commitment to employee growth is evident through tailored development opportunities and a collaborative environment where innovative ideas thrive. Join us to make a meaningful impact in the D2C space while enjoying the unique advantages of working in a globally recognised brand with a strong focus on creativity and performance.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations Manager at Joseph Joseph, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Joseph Joseph. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Joseph Joseph:When writing your cover letter, make sure to tailor your message specifically for Joseph Joseph. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Joseph Joseph
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Joseph Joseph that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Joseph Joseph that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Joseph Joseph’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
