At a Glance
- Tasks: Lead CRM strategies and drive customer retention through insights and segmentation.
- Company: Join Joseph Joseph, a dynamic brand known for innovation in the kitchenware industry.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on creativity and innovation.
- Why this job: Make a real impact on customer loyalty and shape the future of our brand.
- Qualifications: Experience in CRM and customer insights, with strong analytical skills.
The predicted salary is between 47181 - 52413 £ per year.
Joseph Joseph is seeking a CRM & Customer Insight Manager to join the Ecommerce Team in the UK.
You will report to the Head of Digital Marketing & CRM and manage the CRM Executive daily.
You will drive retention, develop a robust customer insight function, own segmentation, and deliver regular insights and recommendations.
You’ll collaborate across Ecommerce, Brand, Trading and Product to embed insights into planning, and lead email and SMS lifecycle programs.
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CRM & Customer Insights Lead — Hybrid, Growth & Loyalty employer: Joseph Joseph
As a Digital Marketing Executive at our company, you'll thrive in a dynamic and supportive work environment that prioritises employee growth and well-being. With competitive salaries, flexible hybrid working arrangements, and a strong focus on training and development, we empower our team to excel while enjoying exclusive benefits like generous discounts and wellness support. Join us in a vibrant location where your contributions directly impact our success and where your career can flourish.
