At a Glance
- Tasks: Maintain Amazon catalogue in Vendor Central and report on sales and market trends.
- Company: Joseph Joseph is a leading houseware brand known for its intelligent design.
- Benefits: Enjoy competitive salary, hybrid working, and access to Perkbox discounts.
- Other info: Position based in London with a hybrid work model.
- Why this job: Join a dynamic team focused on growing sales within Amazon's marketplace.
- Qualifications: Minimum 1 year experience with Amazon Vendor Central and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an Amazon Trading Assistant to join the team on an interim basis. You will be responsible for helping to grow the business specifically within Amazon, assisting the account managers to maintain the department in order to grow sales and maximize profitability.
Responsibilities
- Maintaining Amazon catalogue in Vendor Central
- Weekly reporting on sales out, category performance, order availability, market trends
- Monthly reporting on chargebacks, shortages, price claims and LBB
- Regularly review Amazon Analytics – monitoring lost buy box, order exclusions, BOSSED lines, Andon Cords etc.
- Weekly site walks and competitor shop
- Assist sales in maintaining trackers e.g., chargebacks, SOA, Born to Run, Advertising etc.
- Review IDQ reports to enhance product detail pages – optimising and localising titles and bullet points, uploading A+ content templates
- Manage dispute process on Shortages & Chargebacks to maximise repayments
- Work closely with operations and customer services to identify areas for efficiency improvement
- Optimise availability with customer services and demand planning team and communicate stock status to Amazon
- Co‑ordinate quarterly meetings with Amazon fin ops manager
- Assist with set ups for new markets and new product set ups and newness performance tracking
Qualifications
- Previous Amazon experience required
- Minimum 1 year experience with Amazon Vendor Central
- Strong understanding of Vendor Central tech
- Well organised, hard‑working and highly motivated
- Planning / project management skills
- Fully proficient in standard IT packages including Excel
- Experience of SAP is beneficial but not essential
- Service and detail oriented
- Strong communication / influencing skills
Benefits
- Competitive salary and holiday allowance
- A pension contribution
- An exclusive staff discount
- Hybrid working – 3 days in office & 2 days from home and flex start/finish times
- Access to Perkbox
- Volunteer days
- Team Recognition scheme
- Training and Development
- Mental wellbeing support
- Holiday trading
- Additional holiday for length of service
- Company bonus scheme
- Generous discounts for you and friends and family
- Season ticket loan and cycle‑to‑work scheme
- Even more discounts with Perkbox
At Joseph Joseph, we are driven by a simple yet powerful belief – that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real‑world problems but also bring joy, beauty, and functionality to daily life. Headquartered in London, we have grown into one of the world’s most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e‑commerce business.
Location: London – Hybrid (Sales)
Amazon Account Specialist in City of Westminster employer: Joseph Joseph
Joseph Joseph, headquartered in London, offers a competitive salary and pension contributions. The team is dedicated to creating innovative products that enhance everyday living, with a presence in over 100 countries.
