At a Glance
- Tasks: Manage key retail accounts and build strong customer relationships to drive sales growth.
- Company: Join Joseph Joseph, a leading houseware brand transforming everyday living with intelligent design.
- Benefits: Enjoy competitive salary, bonuses, hybrid working, and exclusive staff discounts.
- Other info: Opportunities for training, development, and excellent career progression.
- Why this job: Take your commercial career to the next level in a fast-paced, innovative environment.
- Qualifications: Experience in sales or account management, strong communication skills, and a passion for retail.
The predicted salary is between 40000 - 50000 £ per year.
At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life. Headquartered in London, we have grown into one of the world's most admired houseware brands, with a presence in over 100 countries and partnerships with leading retailers, online marketplaces, department stores and independent retailers.
We are looking for a talented and ambitious Key Account Manager to join our UK Sales team. This is an exciting opportunity for someone looking to take the next step in their commercial career and develop their account management expertise within a fast-paced, market-leading consumer goods business. Reporting to the Sales Director, you will support and manage a portfolio of key retail customers across High Street/Brick & Mortar channels and Pureplay channels. You will be responsible for building strong customer relationships, identifying growth opportunities, delivering new product launches and helping to execute commercial plans that drive profitable sales growth.
What you will be doing:
- Support the delivery of sales, profit and distribution targets across a portfolio of key retail accounts
- Build strong relationships with customer contacts and become a trusted commercial partner
- Manage and develop existing customer relationships while identifying opportunities for further growth
- Work closely with customers to secure listings, maximise product availability and deliver successful new product launches
- Assist in the development and execution of Joint Business Plans, promotional activity and customer growth plans
- Analyse sales performance, identify opportunities and make recommendations to improve results
- Monitor competitor activity, market trends and customer performance to support commercial decision‑making
- Collaborate with internal teams including Marketing, Supply Chain, Finance and Product Development to deliver best‑in‑class customer support
- Support range reviews, promotional planning and customer presentations
- Maintain accurate forecasts, pricing information and customer administration
- Attend customer meetings, industry events and trade shows as required
What we need from you:
- Experience within a sales, account management or commercial role, ideally within FMCG, consumer goods, housewares or retail
- Currently working as a Key Account Manager or a Regional Sales Manager/Territory Manager, Sales Executive or similar and ready to take the next step in your career
- Strong commercial awareness with a genuine interest in retail and consumer products
- Excellent communication and relationship‑building skills
- Confident presenting ideas and influencing stakeholders at different levels
- Strong analytical and numerical skills with the ability to turn data into actionable insights
- Organised, proactive and highly motivated with a desire to learn and develop
- Comfortable managing multiple priorities in a fast‑paced environment
- Strong Microsoft Excel and PowerPoint skills
- Ability to work effectively both independently and as part of a collaborative team
- Willingness to travel within the UK and occasionally to our London office
What you will get from us:
- Competitive salary and holiday allowance
- Company performance related bonus
- A pension contribution
- An exclusive staff discount
- 24/7 healthcare appointment support
- Hybrid working – 3 days in office & 2 days from home and flex start/finish times
- External private employee wellbeing support
- Access to Perkbox
- Volunteer days
- Team Recognition scheme
- Training and Development
- Holiday carry‑over scheme
- Season‑ticket travel loan
- Cycle to work scheme
- Parental Leave support
- Holiday trading (buy/sell) and extra holiday days for long service
Key Account Manager employer: Joseph Joseph Ltd
At Joseph Joseph, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. Our London headquarters offers a vibrant environment where creativity thrives, and employees are encouraged to grow through comprehensive training and development opportunities. With competitive benefits, including hybrid working options, wellness support, and a strong emphasis on team recognition, we empower our Key Account Managers to build meaningful relationships and drive success in the consumer goods sector.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, trade shows, or even local meet-ups. The more you engage, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in sales and account management. Share specific examples of how you've built strong customer relationships and driven growth.
✨Tip Number 3
Research is key! Before any interview, dive deep into the company’s products and market position. Understanding their unique selling points will help you tailor your approach and show them you're genuinely interested in their brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Joseph Joseph.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in sales and account management, especially within FMCG or consumer goods. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for intelligent design and how you can contribute to our mission at Joseph Joseph. Be sure to mention specific examples of your achievements in building customer relationships.
Show Off Your Analytical Skills:Since the role involves analysing sales performance, make sure to highlight your analytical and numerical skills in your application. We love candidates who can turn data into actionable insights, so don’t hold back on sharing relevant experiences!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Joseph Joseph Ltd
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Joseph Joseph's product range. Understand their unique selling points and how they solve everyday problems. This knowledge will help you demonstrate your genuine interest in the brand and its mission.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships with key accounts in the past. Be ready to discuss specific strategies you used to foster trust and collaboration, as this is crucial for a Key Account Manager role.
✨Analyse Market Trends
Research current market trends in the housewares sector and be prepared to discuss how these could impact Joseph Joseph. Showing that you can think critically about the market will highlight your commercial awareness and strategic thinking.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple priorities. Think of situations where you had to analyse data, identify growth opportunities, or handle challenging customer interactions, and be ready to share those experiences.
