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- Tasks: Manage Amazon accounts to boost sales and brand visibility.
- Company: Joseph Joseph Ltd creates innovative houseware products sold globally.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, and exclusive staff discounts.
- Why this job: Join a leading brand with a focus on design and problem-solving.
- Qualifications: Experience in key account management, especially with Amazon, is essential.
- Other info: Flexible start/finish times and various employee wellbeing support options available.
The predicted salary is between 43200 - 72000 £ per year.
At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world’s leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel.
We are looking for an experienced Senior Account Manager to join the team. Reporting to the Sales Director - Amazon Global, you will be responsible for helping to grow the business specifically within Amazon UK & US, overseeing the management of the account. The aim is to maximize sales, traffic and conversion by increasing brand visibility, whilst maintaining a strong, commercially beneficial relationship.
What you will be doing:
- Achieve sales and expenditure targets for Amazon.com and Amazon.co.uk
- Shape and execute Amazon strategy and negotiate annual terms
- Establish strong working relationships with Vendor Managers and AVS team
- Understand nuances of Amazon trade to manage effectively e.g. SIOC packaging, LBB etc.
- Identify opportunities to drive traffic and increase conversion
- Maximise new product launches and category expansion plans
- Manage deal calendar with consideration to effect on offline business
- Agree trade marketing activities and negotiate incremental online campaigns
Internal:
- Presentation of account performance/plans to internal stakeholders
- Work closely with demand planners on forecasting to maximise availability and sales
- Collaborate with Marketing and Creative teams to tailor content for Amazon
- Guide customer services and supply teams to effectively manage Amazon orders
Monthly Reporting:
- Turnover and cost of doing business targets
- Demand forecasting
What we need from you:
- Experience in a key account role working with Amazon or other online business
- Well organised, hard-working and highly motivated
- Enthusiastic and action-orientated
- Analytical and numerically strong
- Strong planning/project management skills
- Service & Detail Orientated
- Strong communication and influencing skills
- Proven commercial and negotiation skills
What you will get from us:
- Competitive salary and holiday allowance
- Company performance related bonus
- A pension contribution
- An exclusive staff discount
- 24/7 healthcare appointment support
- Hybrid working – 3 days in office & 2 days from home and flex start/finish times
- External private employee wellbeing support
- Access to Perkbox
- Volunteer days
- Team Recognition scheme
- Training and Development
- Holiday carry-over scheme
- Season-ticket travel loan
- Cycle to work scheme
- Parental Leave support
- Holiday trading (buy/sell) and extra holiday days for long service
Amazon UK & US Senior Account Manager employer: Joseph Joseph Ltd
Contact Detail:
Joseph Joseph Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Amazon UK & US Senior Account Manager
✨Tip Number 1
Familiarise yourself with Amazon's specific metrics and KPIs. Understanding how Amazon measures success will help you speak their language during interviews and demonstrate your ability to drive results.
✨Tip Number 2
Network with current or former employees of Joseph Joseph Ltd or similar companies. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions.
✨Tip Number 3
Prepare to discuss your experience with Amazon Vendor Managers and AVS teams. Highlighting your past successes in these areas will show that you have the relevant experience needed for this role.
✨Tip Number 4
Stay updated on the latest trends in e-commerce and Amazon's evolving policies. Being knowledgeable about current events in the industry will demonstrate your commitment and passion for the role.
We think you need these skills to ace Amazon UK & US Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in key account management, particularly with Amazon or similar online businesses. Use specific metrics to demonstrate your success in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, such as negotiation skills and analytical abilities.
Showcase Relevant Achievements: When detailing your work experience, focus on achievements that relate to sales growth, traffic increase, and conversion rates. Use concrete examples to illustrate your impact in previous positions.
Prepare for Potential Questions: Anticipate questions related to your experience with Amazon strategies and account management. Be ready to discuss how you would approach challenges mentioned in the job description, such as maximising new product launches.
How to prepare for a job interview at Joseph Joseph Ltd
✨Know Your Amazon Inside Out
Familiarise yourself with Amazon's platform, its nuances, and the specific strategies that work for both Amazon UK and US. Be prepared to discuss how you would leverage these insights to maximise sales and conversion rates.
✨Showcase Your Analytical Skills
As a Senior Account Manager, you'll need to demonstrate strong analytical abilities. Prepare examples of how you've used data to drive decisions in previous roles, particularly in relation to sales forecasting and performance reporting.
✨Build Relationships
Highlight your experience in establishing and maintaining relationships with key stakeholders, such as Vendor Managers and marketing teams. Be ready to discuss how you would approach building these relationships at Joseph Joseph.
✨Prepare for Negotiation Scenarios
Given the importance of negotiation in this role, think of past experiences where you've successfully negotiated terms or agreements. Be ready to role-play or discuss your approach to negotiating with Amazon or similar platforms.
