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- Tasks: Be the friendly face of a charity, welcoming residents and visitors.
- Company: Join Queen Victoria Seaman's Rest, a charity supporting the homeless in East London.
- Benefits: Earn £13.16 per hour with potential for permanent placement.
- Why this job: Make a real difference while gaining valuable experience in hospitality and administration.
- Qualifications: GCSEs or equivalent and 2 years' experience in a receptionist role required.
- Other info: Immediate start available; perfect for those passionate about helping others.
Working on behalf of a charity called Queen Victoria Seaman's Rest, JO Recruitment are looking for a Receptionist. This will be on a temporary basis as cover.
We are looking for an experienced Receptionist for a charity organisation located near Poplar, East London. This charity provides accommodation to homeless individuals and offers various facilities and services to them, as well as catering and different functions. The receptionist will represent the charity to the residents and general public. The role holder will be the first point of contact to the building and will need to ensure the smooth operation of QVSR Reception. They will be responsible for guiding and signposting residents to various parts of the business and ensuring all visitors and staff are welcomed into the building in an attentive and professional manner.
Competencies:
- Educated to GCSE standard or equivalent
- At least 2 years’ experience in a Receptionist / Administrator role in a serviced apartment, hotel or corporate environment
- Professional attitude and appearance
- Solid written and verbal communication skills
- Excellent organisational skills and working knowledge of Microsoft Office Suite
- Positive attitude towards customer service and service delivery
- Knowledge of First Aid and Health & Safety
Receptionist employer: JoRecruitment Limited
Contact Detail:
JoRecruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding the Queen Victoria Seaman's Rest and its role in supporting the homeless will help you convey genuine enthusiasm during your interactions.
✨Tip Number 2
Highlight your customer service skills in conversations. As a receptionist, you'll be the first point of contact, so demonstrating your ability to create a welcoming atmosphere is crucial.
✨Tip Number 3
Prepare to discuss your experience in similar roles. Be ready to share specific examples of how you've managed reception duties or handled challenging situations in previous jobs.
✨Tip Number 4
Showcase your organisational skills by discussing how you prioritise tasks. The role requires multitasking, so illustrating your ability to manage various responsibilities efficiently will set you apart.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Receptionist or Administrator. Emphasise your customer service skills, organisational abilities, and any specific experience in hospitality or charity sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working in a charity environment. Mention your understanding of the role and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, specifically mention your proficiency in Microsoft Office Suite, communication skills, and any knowledge of First Aid and Health & Safety, as these are key competencies for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at JoRecruitment Limited
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for residents and visitors. Be prepared to discuss your previous experiences in customer service and how you handled challenging situations. Highlight any specific examples where you went above and beyond to assist someone.
✨Demonstrate Organisational Abilities
The role requires excellent organisational skills. Bring up instances from your past roles where you successfully managed multiple tasks or prioritised effectively. You might even want to mention how you use tools like calendars or task lists to stay organised.
✨Familiarise Yourself with the Charity's Mission
Since this position is with a charity, it's crucial to understand their mission and values. Research Queen Victoria Seaman's Rest and be ready to express why you're passionate about their work. This will show your genuine interest in the role and the organisation.
✨Prepare for Common Receptionist Scenarios
Think about common scenarios you might face as a receptionist, such as handling difficult visitors or managing phone calls. Prepare responses on how you would approach these situations, demonstrating your problem-solving skills and professionalism.
