At a Glance
- Tasks: Lead a team to deliver top-notch customer service and manage orders efficiently.
- Company: Join Jordans Cereals, a leader in the FMCG sector with a commitment to excellence.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Collaborate across departments for continuous improvement and success.
- Why this job: Make a real difference in customer satisfaction and drive service improvements.
- Qualifications: Experience in customer service and strong leadership skills required.
The predicted salary is between 37800 - 46200 £ per year.
Jordans Cereals is seeking a Customer Services Manager to lead a high-performing team responsible for delivering exceptional customer service, accurate order management and proactive issue resolution across all customers.
You will coordinate with Sales, Planning, Logistics, Finance and Manufacturing to safeguard service levels and drive continuous improvement in OTIF performance, forecast accuracy and end-to-end service excellence.
#J-18808-Ljbffr
FMCG Customer Services Leader — Order Excellence & OTIF in Biggleswade employer: Jordans Cereals
Jordans Cereals is an excellent employer, offering a supportive work environment in Biggleswade where teamwork and innovation thrive. With a strong focus on employee development, competitive salaries, and a comprehensive benefits package including bonuses and pensions, we ensure our staff feel valued and motivated. Join us to be part of a culture that prioritises safety, quality, and collaboration in food production.
