At a Glance
- Tasks: Lead a dynamic team to enhance customer experience and manage orders effectively.
- Company: Join Jordans Cereals, a leader in FMCG with a focus on collaboration.
- Benefits: Enjoy competitive pay, career development, and a supportive work environment.
- Other info: Be part of a vibrant team driving excellence in the supply chain.
- Why this job: Make a real difference in customer satisfaction while developing your leadership skills.
- Qualifications: Experience in customer service and strong leadership abilities required.
The predicted salary is between 51750 - 63250 £ per year.
Jordans Cereals in the United Kingdom is seeking a Customer Services Manager to lead a high-performing team at the heart of our customer experience. You will oversee orders, credits and price changes while ensuring service levels and strong collaboration with Sales, Planning, Logistics, Finance, Manufacturing and 3PL partners.
As a people leader you will coach and develop the team, improve order accuracy and OTIF, drive proactive customer communication, and balance customer expectations.
Customer Services Manager — FMCG & Supply Chain Leader employer: Jordans Cereals
Jordans Cereals is an exceptional employer that prioritises employee development and fosters a collaborative work culture. Located in the heart of the UK, we offer competitive benefits and a supportive environment where you can thrive as a Customer Services Manager, leading a dedicated team to enhance customer experience in the FMCG and supply chain sectors.
