At a Glance
- Tasks: Lead a team to deliver top-notch customer service and manage orders efficiently.
- Company: Join Jordans Cereals, a leader in the FMCG sector with a commitment to excellence.
- Benefits: Enjoy competitive pay, career growth opportunities, and a supportive work environment.
- Other info: Be part of a dynamic team focused on continuous improvement and success.
- Why this job: Make a real difference by enhancing customer satisfaction and driving service improvements.
- Qualifications: Experience in customer service and strong leadership skills are essential.
The predicted salary is between 33075 - 40425 £ per year.
Jordans Cereals is seeking a Customer Services Manager to lead a high-performing team responsible for delivering exceptional customer service, accurate order management and proactive issue resolution across all customers.
You will coordinate with Sales, Planning, Logistics, Finance and Manufacturing to safeguard service levels and drive continuous improvement in OTIF performance, forecast accuracy and end-to-end service excellence.
FMCG Customer Services Leader — Order Excellence & OTIF in Biggleswade employer: Jordans Cereals
At Jordans Cereals, we pride ourselves on being an exceptional employer that fosters a culture of curiosity and collaboration. With a strong commitment to employee growth, we offer a range of benefits including a generous pension scheme, career development opportunities within the ABF group, and a positive working environment that values diversity and inclusion. Join us in our mission to innovate and inspire better wellbeing while enjoying perks like discounted products and a buy holiday scheme.
