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- Tasks: Be the friendly face of our office, greeting clients and managing their needs.
- Company: Join Jones Whyte, recognised as Scotland's Top Employer for 2025!
- Benefits: Enjoy competitive salary, pension scheme, bonus, and generous holiday perks.
- Why this job: Make a real impact by providing exceptional client service in a supportive environment.
- Qualifications: 2 years of reception experience and a passion for customer service.
- Other info: Great career development opportunities and a vibrant team culture.
The predicted salary is between 28800 - 43200 £ per year.
Role: Receptionist
Place of Work: Glasgow, City Centre
Contract Type: Permanent, Full-time
Working Hours: Monday - Friday, 9am-5pm
Why Join Us? Jones Whyte is proud to have been recognised as the Scottish Top Employer of the Year at The Herald and s1jobs Top Employer Awards 2025. This award reflects our commitment to creating a workplace where people thrive — one that values career development, wellbeing, inclusivity, innovation, and community impact. As a firm, we’re dedicated to fostering an environment where every team member feels supported, empowered, and part of something meaningful. As we expand, we’re looking for a talented individual to play a pivotal role in our Conveyancing department’s success. Our commitment to providing exceptional legal services is matched by our dedication to client care. We are seeking a friendly and professional individual to join our team and be the first point of contact for our clients in the office and on calls. This is an opportunity for the right candidate to develop personally and professionally within the firm. At Jones Whyte, you will be surrounded by people who will help you achieve your ambitions.
The Role: As a receptionist, you will be integral to our front of house team, responsible for delivering a seamless and professional first impression to clients. Your role will involve meeting and greeting clients with warmth and professionalism, efficiently assisting with their needs, and directing them to the appropriate staff and/or meeting room. You will manage room bookings for client and internal meetings, ensuring they are equipped with the necessary tools and materials. With a strong focus on delivering a high standard of client service, you will handle incoming calls professionally, directing them to the relevant members of staff or departments. Additionally, you will oversee various email inboxes, filtering enquiries to the appropriate contacts. An adept reception professional, you will excel in building relationships with clients quickly, identifying and attending to their requirements with an approachable, compassionate, and understanding nature.
Who Are You?
- Strong Reception Experience: Demonstrated at least 2 years experience in a corporate front of house / reception environment.
- Excellent Communication Skills: The ability to communicate clearly and professionally, both verbally and in writing.
- Customer Service Passion: A genuine passion for providing exceptional service and the ability to create a positive client experience.
- Confident & Professional Demeanor: Ability to maintain a confident, courteous, and professional manner both in person and on the phone.
- Basic Computing & IT Skills: Proficiency with MS Office applications & phone systems.
- Team Player: Ability to work collaboratively within a team to achieve shared goals.
- Multi-tasking Abilities: Skill in handling multiple tasks and overcoming objections with ease.
It would be preferable but not essential for you to have:
- Previous experience within a law firm
- Experience handling systems such as CRM and case management
Key Responsibilities:
- Greeting clients and other members of the public who attend the office.
- Responding promptly to inbound calls and emails from clients seeking legal advice and services.
- Handling enquiries from multiple channels efficiently.
- Ensuring that clients have an excellent experience from their first contact with our firm.
- Managing the set-up and ongoing use of meeting rooms.
- Liaising with other departments within the business to meet client needs.
- Taking payments online and over the phone.
- Providing an efficient, professional service to clients at all times.
- Attending and contributing to team meetings.
- Adhering to and putting into practice all Jones Whyte policies and procedures in a professional and confidential manner.
Company Benefits & Perks:
- Competitive Salary
- Company Pension Scheme
- Company Bonus Scheme
- Excellent Maternity & Paternity Policies
- 23 days holiday plus 8 bank holidays
- Holiday Loyalty Scheme: Earn an additional 5 days holiday
- Buy and Sell up to 3 holiday days each year
- Company Referral Scheme
- Wellbeing Support
- Annual Company Day out
- Birthday Day early finish
Corporate Receptionist in Paisley employer: Jones Whyte
Contact Detail:
Jones Whyte Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist in Paisley
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll need to be clear and professional on the phone and in person. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Be ready to showcase your customer service passion. Think of examples from your past experience where you went above and beyond for a client. This will demonstrate your commitment to providing exceptional service, which is key for this role.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it’s a great way to reiterate why you’d be a perfect fit for their team.
We think you need these skills to ace Corporate Receptionist in Paisley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Corporate Receptionist role. Highlight your relevant experience, especially in front of house roles, and showcase your communication skills. We want to see how you can bring your unique flair to our team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and why you’re excited about joining Jones Whyte. Let us know how you can contribute to our welcoming environment and client care.
Showcase Your Skills: Don’t forget to mention your IT skills and any experience with CRM systems. We love a tech-savvy candidate! Make sure to highlight your ability to juggle multiple tasks while keeping a professional demeanour.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Jones Whyte
✨Know the Company
Before your interview, take some time to research Jones Whyte. Understand their values, recent achievements, and what makes them a top employer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a receptionist, your ability to provide exceptional service is key. Prepare examples from your past experience where you went above and beyond for a client. Highlighting your passion for customer service will resonate well with the interviewers.
✨Practice Your Communication
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and professionally. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and answering common interview questions.
✨Dress the Part
First impressions matter, especially in a corporate environment. Make sure to dress professionally for your interview. A polished appearance will reflect your understanding of the role and the company culture, setting a positive tone right from the start.