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- Tasks: Be the friendly face of our office, greeting clients and managing their needs.
- Company: Join Jones Whyte, awarded Scottish Top Employer of the Year 2025.
- Benefits: Enjoy competitive salary, pension scheme, bonus, and generous holiday perks.
- Why this job: Make a real impact by providing exceptional client service in a supportive environment.
- Qualifications: 2 years reception experience, excellent communication, and a passion for customer service.
- Other info: Great career development opportunities and a vibrant team culture.
The predicted salary is between 30000 - 42000 £ per year.
Role: Receptionist
Place of Work: Glasgow, City Centre
Contract Type: Permanent, Full-time
Working Hours: Monday - Friday, 9am-5pm
Why Join Us? Jones Whyte is proud to have been recognised as the Scottish Top Employer of the Year at The Herald and s1jobs Top Employer Awards 2025. This award reflects our commitment to creating a workplace where people thrive — one that values career development, wellbeing, inclusivity, innovation, and community impact. As a firm, we’re dedicated to fostering an environment where every team member feels supported, empowered, and part of something meaningful. As we expand, we’re looking for a talented individual to play a pivotal role in our Conveyancing department’s success. Our commitment to providing exceptional legal services is matched by our dedication to client care. We are seeking a friendly and professional individual to join our team and be the first point of contact for our clients in the office and on calls. This is an opportunity for the right candidate to develop personally and professionally within the firm. At Jones Whyte, you will be surrounded by people who will help you achieve your ambitions.
The Role: As a receptionist, you will be integral to our front of house team, responsible for delivering a seamless and professional first impression to clients. Your role will involve meeting and greeting clients with warmth and professionalism, efficiently assisting with their needs, and directing them to the appropriate staff and/or meeting room. You will manage room bookings for client and internal meetings, ensuring they are equipped with the necessary tools and materials. With a strong focus on delivering a high standard of client service, you will handle incoming calls professionally, directing them to the relevant members of staff or departments. Additionally, you will oversee various email inboxes, filtering enquiries to the appropriate contacts. An adept reception professional, you will excel in building relationships with clients quickly, identifying and attending to their requirements with an approachable, compassionate, and understanding nature.
Who Are You?
- Strong Reception Experience: Demonstrated at least 2 years experience in a corporate front of house / reception environment.
- Excellent Communication Skills: The ability to communicate clearly and professionally, both verbally and in writing.
- Customer Service Passion: A genuine passion for providing exceptional service and the ability to create a positive client experience.
- Confident & Professional Demeanor: Ability to maintain a confident, courteous, and professional manner both in person and on the phone.
- Basic Computing & IT Skills: Proficiency with MS Office applications & phone systems.
- Team Player: Ability to work collaboratively within a team to achieve shared goals.
- Multi-tasking Abilities: Skill in handling multiple tasks and overcoming objections with ease.
It would be preferable but not essential for you to have:
- Previous experience within a law firm
- Experience handling systems such as CRM and case management
Key Responsibilities:
- Greeting clients and other members of the public who attend the office.
- Responding promptly to inbound calls and emails from clients seeking legal advice and services.
- Handling enquiries from multiple channels efficiently.
- Ensuring that clients have an excellent experience from their first contact with our firm.
- Managing the set-up and ongoing use of meeting rooms.
- Liaising with other departments within the business to meet client needs.
- Taking payments online and over the phone.
- Providing an efficient, professional service to clients at all times.
- Attending and contributing to team meetings.
- Adhering to and putting into practice all Jones Whyte policies and procedures in a professional and confidential manner.
Company Benefits & Perks:
- Competitive Salary
- Company Pension Scheme
- Company Bonus Scheme
- Excellent Maternity & Paternity Policies
- 23 days holiday plus 8 bank holidays
- Holiday Loyalty Scheme: Earn an additional 5 days holiday
- Buy and Sell up to 3 holiday days each year
- Company Referral Scheme
- Wellbeing Support
- Annual Company Day out
- Birthday Day early finish
Corporate Receptionist in Milton employer: Jones Whyte
Contact Detail:
Jones Whyte Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist in Milton
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll need to be clear and professional on the phone and in person. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your customer service passion during the interview. Share specific examples of how you've gone above and beyond for clients in the past. This will demonstrate that you’re not just looking for a job, but that you truly care about providing an exceptional experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Corporate Receptionist in Milton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Corporate Receptionist role. Highlight your relevant experience, especially in a corporate front of house environment, and showcase your excellent communication skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and why you’re excited about joining Jones Whyte. Let us know how your skills align with our commitment to client care and creating a positive experience.
Showcase Your Multi-tasking Skills: As a receptionist, you'll be juggling multiple tasks at once. In your application, give examples of how you've successfully managed various responsibilities in previous roles. We love to see candidates who can handle the heat with grace!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Jones Whyte
✨Know the Company
Before your interview, take some time to research Jones Whyte. Understand their values, recent achievements, and what makes them a top employer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. During the interview, practice clear and professional responses. You might even want to prepare a few examples of how you've successfully handled client interactions in the past to demonstrate your skills.
✨Demonstrate Your Customer Service Passion
Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for a client. This will highlight your dedication to providing exceptional service, which is crucial for the role.
✨Prepare for Multi-tasking Scenarios
Expect questions about how you handle multiple tasks at once. Think of examples from your previous roles where you successfully managed competing priorities. This will show that you're capable of thriving in a busy reception environment.