At a Glance
- Tasks: Drive collections and manage relationships with clients in a dynamic team.
- Company: Join JLL, a leader in real estate and investment management.
- Benefits: Flexible workspaces, career development, and comprehensive employee benefits.
- Other info: Inclusive workplace with a focus on sustainability and employee wellbeing.
- Why this job: Make an impact in commercial real estate while growing your career.
- Qualifications: GCSE education, basic accounting knowledge, and strong Excel skills.
The predicted salary is between 27000 - 33000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Join JLL Norwich's dynamic Property & Asset Management team as a Collections Analyst in our prime city centre location. Be part of an inclusive, diverse workplace that prioritises sustainability and employee wellbeing, complete with flexible workspaces, excellent transport links, and comprehensive facilities including free parking, wellness areas, and family-friendly amenities.
What You'll Do
- Collections Management: Proactively collect outstanding charges from occupiers using professional telephone techniques and relationship-building skills.
- Stakeholder Relations: Own occupier relationships from a collections perspective and maintain strong client partnerships across designated portfolios.
- Performance Monitoring: Track payment activities, prioritise collections from challenging accounts, and implement strategic recovery plans.
- Reporting & Analysis: Generate accurate arrears reports, provide management information, and deliver insightful commentary to internal and external stakeholders.
- Cash Management: Collaborate with treasury and AR teams to achieve KPI targets while minimising unallocated cash through systematic reconciliation.
- Process Improvement: Support change initiatives and performance enhancement projects to elevate client and occupier experience.
- Specialized Functions: Lead collection strategy meetings with clients and internal teams; coordinate with enforcement agents and legal counsel when required; conduct complex account reconciliations to ensure accuracy; maintain ISAE audited processes and best practice compliance.
What We're Looking For
Essential Requirements:
- GCSE level education (including Mathematics and English) or equivalent.
- Basic accounting knowledge and understanding of financial principles.
- Strong Excel proficiency (pivot tables, VLOOKUP functions preferred).
- Excellent communication and interpersonal skills.
- Ability to work independently under pressure while meeting deadlines.
- Strong organisational skills with attention to detail.
Preferred Qualifications:
- Experience with property service charges.
- Previous collections or accounts receivable experience.
- Understanding of commercial property management.
Why Choose JLL Norwich?
- Prime Location: Modern, sustainable office space in Norwich city centre.
- Inclusive Environment: Diverse workplace with religious spaces, gender-neutral facilities, and parent-friendly areas.
- Career Development: Structured learning programs and professional growth opportunities.
- Work-Life Balance: Flexible workspace options and comprehensive employee benefits.
- Community Impact: Join a team recognised as a "Centre of Excellence" in Financial Management.
Ready to make your mark in commercial real estate? Apply now to become part of JLL's award-winning team!
Accounts Receivable Analyst in Norwich employer: Jones Lang LaSalle
At JLL, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored career development opportunities and the chance to work alongside industry experts in the heart of Birmingham and London. Join us to be part of a forward-thinking team that values your contributions and empowers you to make a meaningful impact in the real estate sector.
