At a Glance
- Tasks: Drive collections and manage relationships with clients in a dynamic team.
- Company: Join JLL, a leader in real estate services with a focus on sustainability.
- Benefits: Flexible workspaces, wellness areas, and career development opportunities.
- Other info: Inclusive workplace with excellent transport links and community impact.
- Why this job: Make an impact in commercial real estate while growing your career.
- Qualifications: GCSE education, basic accounting knowledge, and strong Excel skills.
The predicted salary is between 47250 - 57750 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Join JLL Norwich's dynamic Property & Asset Management team as a Collections Analyst in our prime city centre location. Be part of an inclusive, diverse workplace that prioritizes sustainability and employee wellbeing, complete with flexible workspaces, excellent transport links, and comprehensive facilities including free parking, wellness areas, and family-friendly amenities.
What You'll Do
- Collections Management: Proactively collect outstanding charges from occupiers using professional telephone techniques and relationship-building skills.
- Stakeholder Relations: Own occupier relationships from a collections perspective and maintain strong client partnerships across designated portfolios.
- Performance Monitoring: Track payment activities, prioritize collections from challenging accounts, and implement strategic recovery plans.
- Reporting & Analysis: Generate accurate arrears reports, provide management information, and deliver insightful commentary to internal and external stakeholders.
- Cash Management: Collaborate with treasury and AR teams to achieve KPI targets while minimizing unallocated cash through systematic reconciliation.
- Process Improvement: Support change initiatives and performance enhancement projects to elevate client and occupier experience.
- Specialized Functions: Lead collection strategy meetings with clients and internal teams, coordinate with enforcement agents and legal counsel when required, conduct complex account reconciliations to ensure accuracy, maintain ISAE audited processes and best practice compliance.
What We're Looking For
- Essential Requirements: GCSE level education (including Mathematics and English) or equivalent, basic accounting knowledge and understanding of financial principles, strong Excel proficiency (pivot tables, VLOOKUP functions preferred), excellent communication and interpersonal skills, ability to work independently under pressure while meeting deadlines, strong organizational skills with attention to detail.
- Preferred Qualifications: Experience with property service charges, previous collections or accounts receivable experience, understanding of commercial property management.
Why Choose JLL Norwich?
- Prime Location: Modern, sustainable office space in Norwich city centre.
- Inclusive Environment: Diverse workplace with religious spaces, gender-neutral facilities, and parent-friendly areas.
- Career Development: Structured learning programs and professional growth opportunities.
- Work-Life Balance: Flexible workspace options and comprehensive employee benefits.
- Community Impact: Join a team recognized as a 'Centre of Excellence' in Financial Management.
Ready to make your mark in commercial real estate? Apply now to become part of JLL's award-winning team! JLL is committed to creating an inclusive workplace where everyone can thrive, regardless of background, identity, or experience.
Locations
Accounts Receivable Analyst in Norfolk, Norwich employer: Jones Lang LaSalle
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London office provides a vibrant environment where surveyors can thrive, with flexible and hybrid working options that support a healthy work-life balance. We are committed to employee growth, providing opportunities for professional development in the affordable housing sector, while making a meaningful impact in the community through our work in social housing.
