Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Global Digital and Technology Lead drives the strategic direction and implementation of digital initiatives and technology solutions to enhance the account business operations, client services, and organisational efficiency. This role bridges business strategy with technical execution, ensuring technology investments align with organisational goals and deliver measurable value.The Global Digital and Technology will report to the Global Account Director.Job DescriptionKnowledge, Skills, and AbilitiesStrategic Leadership The Digital and Technology Lead develops and executes the digital transformation roadmap, identifying opportunities to leverage emerging technologies for competitive advantage. This involves collaborating with senior leadership to align technology initiatives with business priorities, evaluating new digital tools and platforms, and establishing governance frameworks for technology adoption.Technology Implementation This role oversees the deployment of technology solutions to the account, managing relationships with the account team and various stakeholders in JLL and client side. The lead ensures successful project delivery through effective change management, stakeholder engagement, and risk mitigation strategies. They establish technical standards and best practices while maintaining system integration and data integrity across the JLL platforms.Innovation and OptimizationThe position requires continuous assessment of existing technology infrastructure to identify optimisation opportunities. This includes evaluating automation possibilities, improving digital workflows, and enhancing user experiences across digital touchpoints. The lead champions innovation by piloting emerging technologies and scaling successful initiatives across the organisation.Team Development and CollaborationLeading cross-functional teams, the Digital and Technology Lead builds internal capabilities through training, mentorship, and knowledge sharing. They collaborate with IT, operations, business units, and external partners to ensure cohesive execution of digital initiatives. Provide strong leadership, guidance, coaching and support to an assigned group of experienced teammates.Demonstrate the ability to create a solution-oriented environment whereby the team is consistently seeking to identify leading edge real estate practices focused on delivering value to the client while working within the process requirements of the account and JLL.Ensure accurate data is provided to support all relevant account reporting and requirements.RELATIONSHIP MANAGEMENT | CLIENT SERVICECoordinate with JLL's global service line leaders and regional account directorsDevelop working relationships with client team, external vendors, and partnership vendors in a proactive and professional manner.Cross-Regional Management:Lead and coordinate the technology and digital roadmap of initiatives across multiple geographic regions and time zonesEstablish standardised global processes while accommodating regional regulatory and cultural requirementsManage matrix relationships with regional teams and ensure consistent service delivery standards worldwideEducation and ExperienceExperience in leading complex digital and technology initiativesMinimum 5-10 years of experience in digital transformation, technology leadership, or related rolesDemonstrated knowledge and success in the following: strategic thinking, whole systems perspective, partnership building, strong organizational agility, creativityExperience in commercial real estate technology or property management systems is advantageous but not required.Proven success in gaining credibility and building trust with senior decision makers.Advanced writing skills to prepare material where detailed (technical) description, explanation and the accurate use of specialized terminology is necessary to effectively communicate.#At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Full time
Technology & Digital Innovation Lead in London employer: Jones Lang Lasalle
At JLL, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored career development opportunities and the chance to work alongside industry experts in the heart of Birmingham and London. Join us to be part of a forward-thinking team that values your contributions and empowers you to make a meaningful impact in the real estate sector.
