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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
This is a leading global role within the Corporate Finance Technology team, responsible for the product management of JLL's Order to Cash (O2C) processes. The position holds ownership for all key aspects of the O2C cycle, including Contracts, Projects, Billing, Accounts Receivable and integrations with 3rd party applications.
You will manage these functions within JLL's single instance of PeopleSoft 9.2, which supports core finance operations across more than 42 countries+. The role involves managing a team of Product Specialists and Production Support staff and reports to the Executive Technology Product Manager, with significant exposure to senior finance and technology management.
This pivotal role ensures operational efficiency, accurate financial transactions, and seamless customer experience.
Key Responsibilities
Product Management
• Directs a comprehensive product strategy from product conception and definition through end of life. Ensuring effective delivery of requirements on a timely basis.
• Directs those involved in the design, modification and evaluation of all phases of a specific product or group of products provide insights, guidance to drive optimal solutions with clearly defined benefits.
• Promotes use of new technologies and industry-leading trends. Selects, develops and evaluates personnel to ensure the efficient operation of the function.
• Manage a focused team of Product Managers and Production Support staff to achieve strategic goals. Ensure the team is focused on supporting the current state whilst delivering on requirements and initiatives.
• Embrace the JLL "Accelerate 2030" strategy with particular focus on "Unlock Platform Excellence" & "Outpace through data and AI"
• Deliver the approved 3-year ERP strategy and roadmap by collaborating with global and regional finance partners to design and implement technical solutions
• Provide product expertise, develop strong working relationship with finance and business partners.
• Manage ERP O2C robustness ensuring timely resolution of priority issues.
• Responsible for establishing a comprehensive performance management framework that provides actionable insights into process efficiency, issue resolution, and business value, enabling proactive decision-making for ...
Senior Director in London employer: Jones Lang LaSalle
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London office provides a vibrant environment where surveyors can thrive, with flexible and hybrid working options that support a healthy work-life balance. We are committed to employee growth, providing opportunities for professional development in the affordable housing sector, while making a meaningful impact in the community through our work in social housing.
