Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job SummaryThe Learning & Development Lead is responsible for designing, implementing, and managing comprehensive learning programs that align with the Cisco's account's strategic objectives. The role also supports the account's AI transformation by preparing employees to adapt to AI-driven workforce shifts and leveraging modern, AI-enabled tools to enhance learning delivery. Why JLLAt JLL, you'll help shape how work gets done, for our people, our clients, and the industry we lead. AI is changing careers faster than ever, and we're building a skills-first path through that change, not just reacting to it. Our Learning & Development team sits at the centre of that shift: we're the team JLL is counting on to help thousands of employees across our key client accounts adapt, grow, and thrive over the next few years. If you've already made AI-enabled tools part of how you design and deliver learning, you'll fit right in here, we see AI as an amplifier for what you bring, not a replacement for it. This is a chance to do career-defining L&D work, build skills that stay relevant as the future of work keeps changing, and help JLL's people move forward with confidence through intentional and strategic upskilling and reskilling initiatives. You're AI- and digital-literate, and you've already put AI-enabled tools to work in how you design and deliver learning. Account directors and leaders across Cisco; peers across the on-account and platform L&D team. Direct Reports: 1 L&D Project Manager Reports to: Global L&D Lead. You will be part of a highly collaborative team and be working in a fungible pool with the wider REMS L&D team as priorities dictate. Serve as the primary L&D consultant for the Cisco account. Apply deep diagnostic skills to uncover root competency gaps behind training requests and scope tailored, high-impact learning solutions. Establish trusted advisor relationships with senior account leadership, business partners, and department heads. Align diverse stakeholders around a unified, standardized learning model and communicate L&D's strategic value clearly. Personally deliver, facilitate, and execute a range of development programs, including leadership development, skills training, and employee onboarding. Maintain a high level of visibility by actively leading both digital and in-person learning interventions. Develop and implement the account's L&D strategy in alignment with wider business goals. Performance & Succession Planning: Partner with HR and department heads to support performance management, design development plans for high-potential employees, and support succession planning initiatives. Evaluation & Budget Management: Monitor and evaluate program effectiveness using key performance indicators (KPIs). Manage the account L&D budget efficiently to ensure cost-effective resource allocation Key SkillsSkills Consultation: Outstanding consulting and scoping abilities; capable of diagnosing performance gaps, identifying future capability requirements, and aligning learning solutions directly to commercial business goals. Expert ability to build trust quickly with senior account directors and key client stakeholders; skilled at managing expectations, presenting data-driven business cases, and negotiating shared outcomes. Strong pedigree in direct classroom and virtual facilitation; easily adapts approach as AI capabilities and business priorities shift e Data-Driven Storytelling: Leverages metrics and completion data to build a narrative around the business value and impact of L&D initiatives. At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Full time
L&D Training Team Manager in London employer: Jones Lang LaSalle
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London office provides a vibrant environment where surveyors can thrive, with flexible and hybrid working options that support a healthy work-life balance. We are committed to employee growth, providing opportunities for professional development in the affordable housing sector, while making a meaningful impact in the community through our work in social housing.
