At a Glance
- Tasks: Design and manage innovative learning programmes to support AI transformation and employee development.
- Company: Join JLL, a leader in real estate shaping the future with technology.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative team environment with excellent career advancement opportunities.
- Why this job: Make a real impact by helping employees adapt and thrive in an AI-driven world.
- Qualifications: Experience in learning and development, with a focus on AI-enabled tools.
The predicted salary is between 63000 - 77000 £ per year.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Learning & Development Lead is responsible for designing, implementing, and managing comprehensive learning programs that align with the Cisco's account's strategic objectives. The role also supports the account's AI transformation by preparing employees to adapt to AI-driven workforce shifts and leveraging modern, AI-enabled tools to enhance learning delivery.
At JLL, you'll help shape how work gets done, for our people, our clients, and the industry we lead. AI is changing careers faster than ever, and we're building a skills-first path through that change, not just reacting to it. Our Learning & Development team sits at the centre of that shift: we're the team JLL is counting on to help thousands of employees across our key client accounts adapt, grow, and thrive over the next few years.
If you've already made AI-enabled tools part of how you design and deliver learning, you'll fit right in here; we see AI as an amplifier for what you bring, not a replacement for it. This is a chance to do career-defining L&D work, build skills that stay relevant as the future of work keeps changing, and help JLL's people move forward with confidence through intentional and strategic upskilling and reskilling initiatives.
You're AI- and digital-literate, and you've already put AI-enabled tools to work in how you design and deliver learning. You will be part of a highly collaborative team and be working in a fungible pool with the wider REMS L&D team as priorities dictate.
Key Responsibilities:
- Serve as the primary L&D consultant for the Cisco account.
- Apply deep diagnostic skills to uncover root competency gaps behind training requests and scope tailored, high-impact learning solutions.
- Establish trusted advisor relationships with senior account leadership, business partners, and department heads.
- Align diverse stakeholders around a unified, standardized learning model and communicate L&D's strategic value clearly.
- Personally deliver, facilitate, and execute a range of development programs, including leadership development, skills training, and employee onboarding.
- Maintain a high level of visibility by actively leading both digital and in-person learning interventions.
- Develop and implement the account's L&D strategy in alignment with wider business goals.
- Partner with HR and department heads to support performance management, design development plans for high-potential employees, and support succession planning initiatives.
- Monitor and evaluate program effectiveness using key performance indicators (KPIs).
- Manage the account L&D budget efficiently to ensure cost-effective resource allocation.
Key Skills:
- Outstanding consulting and scoping abilities; capable of diagnosing performance gaps, identifying future capability requirements, and aligning learning solutions directly to commercial business goals.
- Expert ability to build trust quickly with senior account directors and key client stakeholders; skilled at managing expectations, presenting data-driven business cases, and negotiating shared outcomes.
- Strong pedigree in direct classroom and virtual facilitation; easily adapts approach as AI capabilities and business priorities shift.
- Leverages metrics and completion data to build a narrative around the business value and impact of L&D initiatives.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
HR & Learning and Development Lead in London employer: Jones Lang LaSalle
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London office provides a vibrant environment where surveyors can thrive, with flexible and hybrid working options that support a healthy work-life balance. We are committed to employee growth, providing opportunities for professional development in the affordable housing sector, while making a meaningful impact in the community through our work in social housing.
StudySmarter Expert Advice🤫
We think this is how you could land HR & Learning and Development Lead in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Jones Lang LaSalle!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Jones Lang LaSalle.
We think you need these skills to ace HR & Learning and Development Lead in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Jones Lang LaSalle. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Jones Lang LaSalle and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Jones Lang LaSalle. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Jones Lang LaSalle's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Jones Lang LaSalle
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Jones Lang LaSalle.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Jones Lang LaSalle will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Jones Lang LaSalle and how you would contribute to adapting HR strategies.
