HR Business Partner - EMEA Capital Markets in London

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

• As an HR Business Partner supporting JLL's EMEA Capital Markets business, Pan-European Sectors teams and the multi-country SCS/Investment Banking group, you will act as a trusted advisor and strategic partner to senior business leaders across multiple jurisdictions.
• You will bring a deep understanding of commercial priorities and translate them into people strategies that help the business perform at its best, while partnering closely with in-country HR teams to operationalize those strategies consistently and compliantly across the different markets these teams operate in.
• This role sits at the intersection of commercial real estate expertise and progressive HR practice, requiring someone comfortable navigating ambiguity, balancing local nuance with global consistency, and building credibility with senior, deal-driven stakeholders.
• You will also bring strong technology fluency to the role, using data and digital tools, including emerging AI capabilities, to generate insight and tell a compelling story that helps leaders make better people decisions.

What your day-to-day will look like:

• Act as a strategic HR partner to senior leaders across EMEA Capital Markets, Pan-European Sectors and SCS/Investment Banking, advising on organizational design, workforce planning and talent strategy.
• Partner closely with in-country HR teams to operationalize regional people strategies, ensuring local execution remains aligned with broader business priorities and compliant with local employment law.
• Manage complex, multi-country employee relations matters, working hand-in-hand with local HR colleagues to ensure consistency of approach while respecting market-specific requirements.
• Support leaders through organizational change, restructuring and integration activity, bringing sound judgment and a people-first lens to commercially driven decisions.
• Partner with Talent Acquisition on senior and specialist hiring, helping to shape role profiles, assess cultural fit and support smooth onboarding for new joiners.
• Drive talent management processes including performance reviews, succession planning and development planning, helping managers identify and grow future leaders.
• Coach and challenge managers on people leadership, performance management and difficult conversations, helping build confident, capable leaders.
• Use HR data, analytics and storytelling to turn complex workforce information into clear, actionable insight that influences senior stakeholders and shapes decision-making.
• Champion wellbeing, inclusion and belonging initiatives within your client groups, helping to embed a culture where everyone is empowered to thrive.

Required qualifications:

• Significant experience as an HR Business Partner or senior HR Generalist, ideally supporting professional services, financial services or real estate businesses.
• Proven experience managing HR matters across multiple European countries, including partnering with in-country HR teams to translate strategy into local execution.
• Strong track record of partnering with senior stakeholders, including comfort advising leaders in fast-paced, deal-oriented environments.
• Demonstrated experience leading or supporting organizational change, restructuring or workforce planning initiatives.
• Solid grounding in core HR disciplines including employee relations, talent management, performance management and reward.
• Excellent communication and influencing skills, with the ability to build trust quickly across diverse teams and cultures.
• Fluency in English, both written and spoken, is essential given the multi-country nature of the role.

Preferred qualifications:

• Experience supporting Capital Markets, Investment Banking or other transaction-focused business lines.
• Professional HR qualification (e.g. CIPD or equivalent) or progress towards one.
• Proficiency in an additional European language relevant to the markets supported.
• Strong technology fluency, including confident use of HR systems, workflow tools and emerging AI applications to streamline processes and generate insight.
• Skilled in storytelling with data, with the ability to translate complex HR metrics into clear, compelling narratives that inform and influence business leaders.
• Prior experience working within a matrixed, global organization where local and regional priorities must be balanced.

Location: On-site – London, GBR