Head of PDS, EMEA in London

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL REMS – Real Estate Management Services partners with leading organizations across industry sectors, creating environments that achieve a more human‑centric, resilient, and responsible approach to shaping a better world of work. With more than 89,000 specialists globally, the team enables clients to enhance the performance of their real estate portfolios and people to realize their ambitions for a more sustainable built environment. Through technology‑enabled solutions, REMS creates safe and inspiring spaces around the world for people to collaborate, innovate, and drive meaningful change anywhere that work is performed. JLL manages over 1.6 billion square feet of real estate and has averted more than 112,700 metric tons of CO₂ emissions by advising clients on renewable energy projects. Primary service offerings include facilities management, sustainability initiatives, project & development services, transactions management, occupancy planning, and lease administration.

We are looking for a Head of Project and Development Services (PDS), EMEA Region.

What this job involves:

• Leading the EMEA Region Project and Development Services (PDS) business, owning the business strategy, annual regional budget and the allocation of capital and OpEx to deliver the 2026 growth plan.
• There is an expectation that the business organically grows > 10% each year and has a market‑leading position in all Tier 1 PDS countries by 2026.
• The role will lead the creation and implementation of strategic and operational business plans for EMEA Region, aligned with the JLL PDS globally and JLL REMS regional goals combined with leading the development of global and local PDS products to support the growth and development of the business.
• Key to success will be attracting, leading & coaching a team of industry‑leading professionals.
• Develop the next generation of PDS leadership.
• Operating as an integral member of the regional JLL REMS and Global PDS leadership, the role will be responsible for connecting with colleagues from across JLL to sell the value of PDS to other parts of the business combined with driving scale and efficiency through the EMEA /Global PDS operating platform.
• Importantly the role will navigate and resolve regional and local country conflicts.
• Thinking big and getting the difficult things done are pre‑requisites.
• As the Head of EMEA Region PDS, you will have the opportunity to lead, shape and execute business operations in EMEA reporting into the CEO of PDS.

What your day‑to‑day will look like:

• Accountability for the EMEA PDS 2026 (and beyond) business strategy and annual plan, including the regional allocation of Capital and OpEx.
• Nurture, develop and maintain new business relationships with external clients.
• Chair the EMEA PDS Board – own its Purpose and create an effective forum of leaders to lead the business.
• Develop and deliver a clearly defined business strategy for PDS growth in EMEA, and thereafter execute through the EMEA PDS Board.
• Own and execute the EMEA PDS Capital / M&A plan.
• Lead a team of high‑performing project, construction and design professionals to deliver on our strategy.
• Coach and develop the next generation of leaders.
• Engage and motivate a diverse workforce and attract external talent to JLL.
• Role model inclusive leadership.
• Drive new sales and business development by generating and exploiting market opportunities.
• Work closely with local transactional sales specialists as well as the JLL REMS sales and solutions development team.
• Lead the development and engagement with the JLL Product team so to ensure relevant PDS products are developed and scaled across the Region.
• Connect EMEA PDS seamlessly across the firm, working with multiple stakeholders within a matrixed environment.
• Break through operational silos to achieve business and client goals.
• Drive digitization of the business through embedding of digital & technology solutions and data analytics for enhanced productivity and client service.
• Embed sustainability within PDS’s operating framework, tools & technologies.
• Support JLL’s sustainability ambitions.
• Champion health and safety in all aspects of our work.
• Drive a culture of high integrity, upholding JLL’s strong ethical standards.

Knowledge:

• Deep understanding of the RE sector, project and construction management processes, and the JLL REMS business.
• Up‑to‑date working knowledge and analysis of the competitive landscape within the region.
• Expertise in PDS governance and contracts, ethical and commercial considerations (profitability, margins) and effective risk management.
• Understanding of regional macro‑economic trends and their impact on the market (political, social, economic, technological, legal, environmental).
• Knowledge of One JLL structures, strategic priorities, and ways of working.

Desired Experience:

• Proven professional project manager with record of delivering significant projects.
• P&L responsibility, experience across both upside and downside market conditions.
• Experience leading a large team, ideally across multiple locations, and a track record of developing high‑performing teams and nurturing top talent.
• Operational experience in project & resource management, in particular managing and deploying human resource capacity to client delivery demand.
• Experience within a large, matrixed organization.

Attributes we are looking for:

• Comfortable with uncertainty, ability to adapt, resilient.
• Passion to embrace change and new learnings to stay nimble.
• Culturally sensitive and adept at working at the local level.
• Driven & goal‑oriented.
• Self‑confident.
• Collaborative & interpersonally skilled.
• Tech & digital savvy.

Location: On site – London, GBR

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like‑minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you… If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!