At a Glance
- Tasks: Support financial reporting and compliance while collaborating with internal teams and auditors.
- Company: Join JLL, a leader in real estate and investment management services.
- Benefits: Flexible remote work, competitive salary, and opportunities for career growth.
- Other info: Inclusive culture that values diverse backgrounds and experiences.
- Why this job: Make an impact in the real estate industry while developing your financial skills.
- Qualifications: Detail-oriented with experience in finance or accounting.
The predicted salary is between 40500 - 49500 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Role:
We’re seeking a detail-oriented Senior Financial Accountant to join our Financial Control team. This position plays a critical role in supporting monthly, quarterly, and annual reporting cycles, as well as local statutory compliance obligations. You’ll work closely with internal teams and external auditors to ensure accurate, timely financial reporting across multiple entities.
Key Responsibilities:
- Audit Support & Coordination: Support the planning and coordination of US and UK GAAP audit timetables, managing audit requests, gathering supporting documentation, responding to auditor queries through investigation and analysis, and liaising with internal teams to provide necessary explanations.
- Payroll Accounting: Review, approve, and reconcile monthly payroll entries, ensuring accurate loading into the accounting system, completing payroll-related balance sheet reconciliations, and investigating and resolving discrepancies.
- Financial Statements Preparation: Prepare financial statement workings and documents in OneSource for 35+ entities, including year-end financials prepared in Excel and financial statement PDFs. Post audit adjustments in PeopleSoft (our financial system), primarily US to UK GAAP corrections and timing differences.
- Monthly General Ledger Close: Manage GL close activities including journal posting, balance sheet reconciliation preparation and review (both team-prepared and shared service centre-prepared), transaction analysis, posting corrections, and preparing monthly variance commentary (month-over-month and quarter-over-quarter movement analysis with supporting explanations).
- VAT Compliance: Participate in the preparation of quarterly UK Group VAT returns, including reconciliation of source documents to the general ledger, review of AP/AR invoices for correct VAT treatment, journal posting following submission, and preparation of monthly payment requests.
- Payment Practices Reporting: Coordinate half-yearly payment practices submissions by reviewing AP data for accuracy, providing commentary and explanations for late payments, preparing data summaries and submissions, and conducting data walkthroughs with the Financial Controller and CFO for approval.
- Regulatory Reporting: Support quarterly FCA returns, including preparation of quarterly financials for regulated entities.
- Ad Hoc Projects: Contribute to special projects and additional tasks as required to support the team and business objectives.
Location: On-site – London, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyse your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.
JLL Privacy Notice: Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.
Summary Location: London, GBR Type: Full time
Customer Care Associate - Remote in London employer: Jones Lang Lasalle
At JLL, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored career development opportunities and the chance to work alongside industry experts in the heart of Birmingham and London. Join us to be part of a forward-thinking team that values your contributions and empowers you to make a meaningful impact in the real estate sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care Associate - Remote in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Jones Lang Lasalle. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Jones Lang Lasalle before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Care Associate - Remote in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Jones Lang Lasalle:Your cover letter is your chance to shine! Tell us why you want to work at Jones Lang Lasalle specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Jones Lang Lasalle!
How to prepare for a job interview at Jones Lang Lasalle
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
