Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Head of Design - JLL Project ServicesPosition OverviewThe Head of Design provides strategic leadership and oversight for all design management activities across JLL's project portfolio. This senior leadership role is responsible for establishing design excellence standards, developing design management capabilities, and ensuring the seamless integration of design with business strategy and project delivery across the organization.Strategic LeadershipDesign Strategy and VisionDevelop and implement enterprise-wide design strategy aligned with JLL's business objectivesEstablish design excellence standards, methodologies, and best practices across all project typesLead innovation initiatives and integration of emerging design technologies and processesDefine design quality benchmarks and performance metrics across the portfolioShape organisational design culture and champion client-centric design solutionsPortfolio OversightProvide strategic oversight for design activities across multiple projects and regionsEstablish design governance frameworks and quality assurance protocolsMonitor portfolio-wide design performance, risks, and opportunitiesEnsure consistency in design standards and delivery approaches across the organisationLead major client presentations and design milestone approvals for strategic projectsOrganisational DevelopmentTeam Leadership and DevelopmentBuild, mentor, and lead a high-performing design management organisationDevelop talent pipelines and succession planning for design leadership rolesEstablish training programs and professional development initiativesFoster collaborative culture across design, construction, and client-facing teamsSet performance objectives and conduct strategic team reviewsProcess and Systems InnovationDrive implementation of advanced design management systems and digital toolsLead adoption of BIM, digital twin, and other innovative design technologiesEstablish standardised workflows for design coordination and documentationChampion sustainable design practices and performance-based design approachesDevelop knowledge management systems for design lessons learned and best practicesClient and Stakeholder EngagementStrategic Client RelationshipsServe as senior design advisor to key clients and executive stakeholdersParticipate in business development and strategic account planningRepresent JLL's design capabilities in industry forums and thought leadership initiativesBuild relationships and establish framework agreements with architecture and engineering partner firmsLead resolution of complex design-related issues and client concernsRegulatory and Industry EngagementMaintain awareness of evolving codes, regulations, and industry standardsEngage with regulatory bodies and industry organisations on design mattersAdvocate for design excellence within the commercial real estate industryMonitor market trends and emerging requirements affecting design deliveryProject Delivery ExcellenceDesign Integration and CoordinationEnsure effective integration between design development and construction execution phasesOversee design coordination for complex, multi-disciplinary projectsReview and approve design approaches for risk, compliance, and constructabilityGuide resolution of design conflicts and technical challenges across the portfolioChampion integrated project delivery and collaborative delivery methodsEstablish in-house capability for self-delivery of design and technical supportQuality and Compliance OversightEstablish quality control frameworks for design deliverables and documentationEnsure regulatory compliance across all jurisdictions and project typesMonitor design-related risks and implement mitigation strategiesOversee sustainability initiatives and environmental compliance programsLead design audits and continuous improvement initiativesRequired QualificationsBachelor's degree in Architecture, Engineering, or related design discipline; Master's degree preferredProfessional licensure (PE, RA, or equivalent) required15+ years progressive experience in design management or construction sector with at least 5 years in senior leadershipProven track record leading design organisations or large design teamsExtensive experience across diverse project types, delivery methods, and geographic marketsDeep knowledge of building systems, construction methodologies, and project delivery frameworksDemonstrated success in strategic planning, organisational development, and change managementKey Skills and CompetenciesExceptional strategic thinking and business acumenExecutive-level communication, presentation, and influencing skillsStrong leadership, coaching, and talent development capabilitiesAdvanced understanding of design technology, BIM, and digital delivery platformsExpertise in multiple project delivery methods including design-build, IPD, and P3Deep knowledge of sustainability frameworks (LEED, BREEAM, WELL) and ESG principlesCommercial awareness and understanding of design's business impactChange management and organizational transformation experienceSuccess MetricsDesign quality, client satisfaction, and portfolio performance outcomesSuccessful development and retention of design talent and leadership benchInnovation adoption and digital transformation progressClient engagement scores and repeat business from strategic accountsPortfolio-wide adherence to design standards and compliance requirementsContribution to business growth through design excellence and thought leadershipIndustry recognition and JLL's reputation as a design management leaderReporting StructureThis executive role reports to senior leadership within JLL Project Services and collaborates closely with regional and functional leaders across the organisation.Location: Remote -London, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Full time
Construction Contractor in London employer: Jones Lang Lasalle
At JLL, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored career development opportunities and the chance to work alongside industry experts in the heart of Birmingham and London. Join us to be part of a forward-thinking team that values your contributions and empowers you to make a meaningful impact in the real estate sector.
