Building Services Supervisor in London

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Purpose

• Ability to lead a diverse team of multiskilled engineers to ensure high performance and delivery.
• To ensure completion of Planned Preventative Maintenance (PPM), Reactive Maintenance, Small Projects and Helpdesk Calls in accordance with both client and JLL requirements.
• To manage and monitor the buildings operational functions.
• To be responsible for the buildings operational assets and systems whilst on shift.
• Support the team with permit to work for all specialist vendors and carry out appropriate isolations via LOTO.
• To ensure EHS, statutory and contractual compliance is delivered and maintained, inclusive of Fire, Life & Safety, L8 Water Management, F-Gas, Pressure Systems, Gas Safe.
• To ensure building operating conditions are maintained in line with design specifications together with confirmation of in country regulations, and contractual requirements.
• To ensure all site documentation is collected, analysed, and recorded.
• To produce monthly operational reports, and additional reporting when required.
• To complete HV/LV training and support the facilitation of switching and isolation for Maintenance and Projects activities.

Aims and Objectives

• To act as a single point of contact for All Engineering matters across the location.
• Assist ESM in the safe and delivery of all JLL services and projects.

Key Responsibilities and Accountabilities

• EHS Compliance
• Quality Compliance
• Contractual Compliance
• Statutory Compliance
• Monthly Reporting
• Project works BAU interface
• Permit to work / RAMS approval
• Accident investigation and reporting
• Escalation of incidents
• All aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, and Help Desk Calls managed and completed whilst on shift.
• Staff supervision including sub-contractors and specialist providers.
• Be proactive with regard to preventative maintenance and extra works.
• Maintain clear and legible records as required.
• Provide written incident reports as required.
• Interaction with JLL support staff, providing information as required.
• Switching of HV and LV supplies as required.

Health & Safety

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others, who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy.

Person Specification

Essential

• Indentured Apprenticeship
• City & Guilds Parts 1 and 2 (Electrical Installation 2360) or recognised equivalent; or 17th Edition Institute of Electrical Engineers (I.E.E) Registration or recognised equivalent.
• Experience gained within a critical maintenance environment.
• A good working knowledge of BMS, and critical assets and systems i.e. UPS, Emergency Generation-Electrical and Mechanical distribution, Air conditioning.
• Ability to interpret technical information and work with the team to provide solutions to technical / complex issues.
• Good leadership qualities, with a desire to progress within the business.
• Ability to adapt to differing in country regulation and compliance.
• PC literate.
• Exceptional communication skills.
• Sound leadership qualities.
• Self-supervision.
• Proactive, positive approach and attitude.
• Proven problem-solving abilities.
• Attention to detail.
• Flexible/Adaptable.
• Proven track record of delivering operational Engineering excellence.
• IOSH Working Safely.
• Ambitious, driven and focused.

Desirable

• ILM Leadership and Management Level 2 or 3.
• HV/LV Authorised Person Training.
• Mechanical Authorised Person Training.
• Confined Space Training.
• IPAF.
• PASMA.
• IOSH Managing Safely.
• Legionella management for Water Systems.

Knowledge

10 years Building Service experience within a large demanding financial institution, with direct experience of operating and maintaining business critical assets and systems. This will include, but not limited to; - Static UPS, Emergency Generation, Packaged Chillers, A/C, BMS, Distribution systems and associated auxiliaries. A sound working knowledge of emergency and standard operating procedures is also required.

Personal Attributes

• Strong and quietly confident character.
• Personable.
• Excellent organiser.
• Excellent communication skills.
• Ambitious.
• Excellent leadership qualities.
• Ability to build positive working relationships, both internal and external.
• Ability to produce consistent results of the highest standards under pressure.
• Attention to detail.

Working Relationships

Internal

A proactive, can do attitude to facilitate positive working relationships, together with sound leadership qualities.

External

Interface with Client Representatives, and Service Providers.

Competencies

The core management competency framework for the position are:

• Providing Direction – creates a clear understanding of what needs to be achieved and provides the necessary guidance.
• Obtaining Results Through People – supports, challenges and develops others so that they can give their best and deliver against expectations.
• Drive For Excellence – manages activities to ensure high standards are achieved in all areas.
• Teamwork – manages the team to maximise their contributions and effectiveness, influencing personal commitments.
• Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.
• Planning, Organising & Executing – plans ahead, organises and schedules activities and resources, monitoring the execution against timescales and plans.
• Risk Management – effectively manages risks and ensures that the interests of the business, others and self are protected.
• Customer Awareness – effectively manages relationships in the supply chain, responsive to the needs of the customer, aims to deliver customer satisfaction.
• Health, Safety Environmental – effectively manages HSE aspects within the business, ensuring compliance and welfare of team members.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.