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Senior program management professional responsible for orchestrating governance, operations, and strategic initiatives across JLL's global Alliance Program (which is a Sourcing and Procurement program - not IT Related). This role serves as the central coordination point for multi-regional Alliance partnerships, ensuring operational excellence, compliance, and continuous improvement across all Alliance activities. The role provides critical PMO support to the Alliance Global Program Lead and regional leadership teams, maintaining governance frameworks that span AMER, EMEA, APAC, and LATAM regions.
Alliance Governance & Process Management (35%)
Design, maintain, and continuously improve the Alliance Standard Operating Procedures (SOP)
Manage monthly SteerCo sessions across all regions (AMER, EMEA, APAC, Corporate)
Coordinate annual Governance Calendar and meeting cadence for all Alliance activities
Oversee Risk & Escalation Logs at program and regional levels
Facilitate budget planning process aligned to governance
Maintain Alliance folder structure, access controls, and document governance
Auditing, Testing & Compliance (25%)
Conduct comprehensive audits of Supplier Relationship Management (SRM) processes
Perform quarterly testing of Alliance compliance and folder access
Develop and execute audit frameworks for Services Exchange elements (Responsible Procurement, Category Management)
Monitor and report on audit outcomes and remediation actions
Support regional teams in closing audit gaps and improving compliance scores
Provide "audit readiness" training and support
Reporting & Performance Monitoring (15%)
Compile and distribute monthly Key Metrics reports
Prepare quarterly and H1/H2 progress reports
Generate executive-level dashboards and stakeholder updates
Workstream & Risk Management (15%)
Maintain Alliance PMO Workstream Plans aligned to corporate strategy (Accelerate 2030)
Coordinate program-level risk identification, assessment, and mitigation
Facilitate monthly PMO rev...
Alliance Program Office Manager in London employer: Jones Lang LaSalle
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London office provides a vibrant environment where surveyors can thrive, with flexible and hybrid working options that support a healthy work-life balance. We are committed to employee growth, providing opportunities for professional development in the affordable housing sector, while making a meaningful impact in the community through our work in social housing.
