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JLL UK Property Management
- Royal London Property DeliveryAsset Experience Services – Operations Team MemberAbout the RoleAs an Asset Experience Services Team Member within JLL's Royal London Property Delivery team, you will provide essential health & safety and operational support services to Asset Experience Managers across Royal London managed assets.
This role focuses on delivering specialised H&S compliance support and building operations functions that enable Asset Experience Managers to deliver best in class occupier service, maintain exceptional client delivery while ensuring operational efficiency and safety compliance across the Royal London portfolio.Reporting Structure
- Reports to the Asset Experience Services leadership team with matrix support relationships to Asset Experience Managers across the Royal London portfolio.Key ResponsibilitiesHealth & Safety Management• Support Asset Experience Managers to understand H&S legislation as it affects property management.• Support Asset Experience Managers to implement compliance measures across managed properties.• Manage risk actions and maintain risk registers with and on behalf of Asset Experience Managers.• Coordinate statutory compliance management activities and inspections.• Maintain and update Asset Sustainability Plans in conjunction with Asset Experience Managers.• Coordinate Risk Assessments with preferred suppliers.• Process and track Accidents & Incidents, ensuring proper reporting and follow-up.• Administer E-Permits (permits-to-work) system.• Support Audit compliance including ISO14001/LRQA audits.Supplier Management• Support expenditure management including purchase order raising and invoice first approval.• Manage initial invoice queries and debt management, escalating to Asset Experience Managers as required.• Monitor helpdesk activities and response times.• Coordinate meter readings and monitoring in conjunction with utility consultants andframework partners.• Prepare quotes and work orders on the instruction of the Asset Experience Managers.• Support implementation of scope of service contract variations.• Ensure all supplier invoices are processed promptly and paid within 30 days.• Monitor cashflow and
Asset Experience Services – Operational Specialist in Kennington employer: Jones Lang LaSalle
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London office provides a vibrant environment where surveyors can thrive, with flexible and hybrid working options that support a healthy work-life balance. We are committed to employee growth, providing opportunities for professional development in the affordable housing sector, while making a meaningful impact in the community through our work in social housing.
