At a Glance
- Tasks: Lead a team in commercial refrigeration, ensuring top-notch service and client satisfaction.
- Company: Join JLL, a global leader in real estate and investment management.
- Benefits: Enjoy a competitive salary, career growth, and a supportive work environment.
- Other info: Flexible remote work options and a commitment to diversity and inclusion.
- Why this job: Shape the future of real estate while developing your leadership skills.
- Qualifications: NVQ Level 3 in Refrigeration and 5+ years in commercial refrigeration service.
The predicted salary is between 45000 - 55000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position Summary
The Refrigeration Supervisor is responsible for overseeing the daily operations of the commercial refrigeration service team, ensuring that maintenance, troubleshooting, and repair services are executed effectively, efficiently, and safely. This individual will lead a team of refrigeration engineers, manage workflow, coordinate with clients, and maintain service quality standards.
Key Responsibilities
- Technical Supervision & Support
- Provide hands-on technical guidance to field technicians servicing commercial refrigeration systems.
- Review work orders and technical data to support accurate diagnostics and effective repair strategies.
- Ensure all service activities comply with safety standards, manufacturer specifications, and environmental regulations.
- Team Leadership & Development
- Supervise and mentor a team of service technicians, promoting continuous learning and professional development.
- Allocate resources and assign workloads to meet service demands and customer expectations.
- Facilitate performance evaluations, skills assessments, and targeted training initiatives.
- Customer Service & Commercial Focus
- Serve as the primary liaison between the company and commercial clients, ensuring services meet agreed timelines, budgets, and performance standards.
- Demonstrate commercial awareness by identifying customer needs, upsell opportunities, and areas for added value (e.g., preventative maintenance programs or energy efficiency improvements).
- Manage client relationships proactively, ensuring high levels of customer satisfaction and repeat business.
- Operational & Business Responsibilities
- Monitor key service metrics (e.g., response times, first-time fix rates, customer feedback) and use insights to improve operational efficiency.
- Ensure accurate documentation and timely reporting on job completion, parts usage, and service outcomes.
- Support budget management, cost control, and profitability through efficient planning, minimizing waste, and reducing rework.
- Assist with pricing estimates, contract management, and service proposals in coordination with management teams.
Required Qualifications
- NVQ Level 3 in Refrigeration and Air Conditioning
- City & Guilds Refrigeration and Air Conditioning qualifications
- F-Gas Category 1 Certification
- CO2 Certification
- Minimum 5+ years’ experience in commercial refrigeration service.
- At least 2 years in a supervisory or leadership capacity within a service or technical team.
Technical Skills & Knowledge
- Expert knowledge of commercial refrigeration systems, controls, compressors, and refrigerants.
- Proficiency with tools, diagnostics, and service management software.
- Ability to read and interpret schematics, and technical manuals.
Soft Skills & Commercial Awareness
- Strong leadership, coaching, and conflict-resolution abilities.
- Excellent customer service and relationship management skills.
- High level of commercial awareness understanding how technical decisions impact cost, service margins, and client satisfaction.
- Ability to balance technical excellence with business priorities such as uptime, cost efficiency, and customer retention.
- Proactive mindset with an ability to identify process improvements, cost-saving measures, and revenue opportunities.
Working Conditions
- Combination of office-based and on-site responsibilities.
- Regular exposure to cold environments, rooftop units, confined spaces, and mechanical hazards.
- Duty manager rota 1 in 4.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyse your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice: Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.
Summary
Location: Leicestershire, GBR; Surrey, GBR; Essex, GBR; Basingstoke, GBR; Kent, GBR; Berkshire, GBR; Maidenhead, GBR; London, GBR; Bedfordshire, GBR; Ascot, GBR
Type: Full time
Engineering Supervisor in Hampshire employer: Jones Lang Lasalle
At JLL, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored career development opportunities and the chance to work alongside industry experts in the heart of Birmingham and London. Join us to be part of a forward-thinking team that values your contributions and empowers you to make a meaningful impact in the real estate sector.
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Supervisor in Hampshire
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Engineering Supervisor in Hampshire
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Jones Lang Lasalle's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Jones Lang Lasalle. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Jones Lang Lasalle
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Jones Lang Lasalle.
