b Overview /b p As EMEA MEP Lead you will oversee hard services delivery for the regional portfolio, guiding technical facilities management and ensuring compliance, budgets, and service quality. You will lead cross‑site teams and service partners to drive performance, cost efficiency, and sustainability initiatives in a fast-paced environment. This role sits at the intersection of operations, client service, and strategic improvement, shaping how our engineering services support client objectives. You’ll engage with the account and client teams to enable reliable, high‑quality facilities across multiple countries. /p b Responsibilities /b ul li Lead Hard Services management across the cluster (budgets, schedules, procurement, quality risk, statutory compliance and governance) /li li Develop and implement standardized maintenance management practices across sites /li li Direct service partners and teams to deliver exceptional service /li li Provide technical support for client leased spaces as needed /li li Lead sourcing for regional technical contracts and support business pursuits /li li Oversee the Engineering Operations Audit program /li li Drive cost reduction and sustainability initiatives with measurable impact /li li Deliver data-driven improvement strategies using available technology platforms /li li Collaborate with the EMEA Sustainability Manager on energy management best practices /li li Manage UK engineering budgets and forecast with site facilities managers /li li Support client accreditations and certifications (ISO50001, ISO550001) /li li Maintain regular client communications and manage SLAs/KPIs /li li Ensure business continuity plans and health safety practices are followed /li li Perform other duties as needed by the EMEA Account Director /li /ul b Key requirements /b ul li Experience delivering technical Facilities Management in a fast-paced, high-profile environment /li li Ability to lead and influence virtual teams /li li Track record in Hard Services management (self-delivered and outsourced) /li li Experience in financial management and budgeting with cost savings focus /li li Strong client relations and networking skills /li li Ability to audit own work /li li Good communication and IT skills (Word, Excel) and interest in technology /li li Organized, efficient, able to meet deadlines with a service-focused approach /li li Adaptable to varying projects /li li Technical or Authorised Person qualifications (preferred) /li /ul ul li leadership /li li communication /li li adaptability /li li Facilities Management /li li Hard Services management /li li budgeting and cost control /li /ul
EMEA MEP Lead employer: Jones Lang LaSalle
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London office provides a vibrant environment where surveyors can thrive, with flexible and hybrid working options that support a healthy work-life balance. We are committed to employee growth, providing opportunities for professional development in the affordable housing sector, while making a meaningful impact in the community through our work in social housing.
