JLL empowers you to shape a brighter way .
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Moves and Changes Assistant - MAC JLL
What this job involves
This is a dynamic, hands-on role that blends reactive problem-solving with proactive planning. You'll focus on three core service areas: workstation fix requests, configurable meeting room management, and furniture lifecycle management. No two days look the same, as the nature of the work shifts constantly to meet the needs of the site.
As a MAC Assistant at JLL, you'll play a vital role in keeping a client's facility or portfolio of properties running smoothly, safely, and efficiently. You'll serve as a key point of contact for building occupants, vendors, and service providers, helping resolve issues quickly and maintain a positive, well-functioning workplace. This role is ideal for someone who is organized, proactive, and genuinely enjoys solving problems before they escalate.
At JLL, we're collectively shaping a brighter way, for our clients, ourselves, and our fellow employees. As a MAC Assistant, you'll be at the heart of that mission, supporting the people and spaces that keep businesses running. You'll work closely with property management, engineering, and vendor teams, and your attention to detail will directly shape the experience of everyone who walks through the building's doors.
What your day-to-day will look like
You'll respond to facility-related service requests, coordinating timely resolution with internal teams or external vendors, and monitor work order systems to track progress, ensure accurate documentation, and follow up on outstanding tasks. Supporting the scheduling and coordination of preventive maintenance activities across building systems will be a regular part of your routine, alongside assisting with vendor management, including scheduling service visits and verifying compliance documentation.
Regular walkthroughs of the facility will help you identify maintenance needs, safety concerns, or opportunities for improvement. You'll also help coordinate space planning, moves, and minor office reconfigurations in partnership with relevant stakeholders, while maintaining accurate records related to facility operations and inspections. Supporting emergency preparedness efforts, including safety audits and incident reporting, is another key responsibility, as is contributing to a welcomin...
Business Support in Cambridge employer: Jones Lang LaSalle
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London office provides a vibrant environment where surveyors can thrive, with flexible and hybrid working options that support a healthy work-life balance. We are committed to employee growth, providing opportunities for professional development in the affordable housing sector, while making a meaningful impact in the community through our work in social housing.