At a Glance
- Tasks: Coordinate global project intake processes and support regional managers across multiple regions.
- Company: Join JLL, a leader in real estate services with a commitment to innovation.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for continuous improvement and professional development.
- Why this job: Shape the future of real estate while collaborating with diverse teams globally.
- Qualifications: 10+ years in project coordination or facilities management; strong organisational skills required.
The predicted salary is between 49500 - 60500 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Global Coordinator - D&C Project Controls Program (London, UK)
Position Overview
The Global Coordinator serves as the global eyes and ears of the D&C Project Controls Intake Program, supporting regional Project Intake Manager (PIM) leads across new construction, renovations (large/medium), and small-scale projects. Based in London, this role oversees and supports all Project Intake Coordinators across EMEA, APAC, and AMER, working alongside regional PIM managers to ensure efficient project initiation, consistency of processes, and standardization where needed.
Key Responsibilities
- Global Oversight & Program Support: Serve as the global eyes and ears of the D&C Project Controls Intake Program, maintaining program-wide visibility across EMEA, APAC, and AMER to identify risks, opportunities, and areas requiring standardization. Support and collaborate with regional PIM managers, providing guidance, sharing best practices, and ensuring consistency and quality across the global program.
- Quality Assurance & Standards Enforcement: Enforce documentation standards, conduct audits and peer reviews, validate routing accuracy and AI-triage quality, and maintain standardized templates and process documentation across all regions.
- Information Verification & Quality Control: Evaluate completeness and quality of initial project information including scope definitions, budgets, timelines, and stakeholder documentation. Identify gaps in project requirements and engage requestors to gather missing details before assignment.
- Stakeholder Coordination & Communication: Supports intake calls and kickoff meetings with internal customers, project sponsors, and D&C Project Controls teams across all regions. Coordinate across multiple stakeholder groups globally.
- Reporting & Analytics: Monitor dashboards tracking intake volume, request types, assignment patterns, and processing timelines across all regions. Analyze performance metrics and prepare regular reports on intake productivity.
- Process Optimization: Continuously evaluate and refine intake procedures to improve efficiency and stakeholder experience across all regions. Recommend and implement improvements to intake forms and coordination protocols.
Required Qualifications
- Experience: 10+ years of experience in facilities management, project coordination, or operations management within corporate real estate, property management, or professional services environments.
- Skills & Competencies: Strong organizational abilities, exceptional people management and communication skills, analytical mindset, and proficiency in Microsoft Excel, PowerPoint, and data visualization tools.
- Certifications & Qualifications: Project management certification (PMP, PRINCE2, or equivalent) desirable but not essential.
- Personal Attributes: Customer service orientation, proactive problem-solver, adaptable, dedicated, hardworking, and driven to deliver excellence.
Location: On-site - London, GBR
Project Intake Global Coordinator employer: Jones Lang LaSalle Limited
Jones Lang LaSalle Limited empowers its employees to shape a brighter future in real estate, offering a dynamic work environment that fosters growth and belonging. The company values talent and provides numerous opportunities for career advancement, making it an attractive employer for those seeking to make a meaningful impact in the industry.
Contact Details:
Jones Lang LaSalle Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Project Intake Global Coordinator
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We think you need these skills to ace Project Intake Global Coordinator
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
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Tailor Your Documents for the Job:Every application should feel personal. When applying for the Project Intake Global Coordinator role at Jones Lang LaSalle Limited, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
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How to prepare for a job interview at Jones Lang LaSalle Limited
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Jones Lang LaSalle Limited operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
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Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
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Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Jones Lang LaSalle Limited.
