At a Glance
- Tasks: Join our team to install and maintain cutting-edge fire and security systems.
- Company: Hall & Kay, a leader in fire protection and security solutions.
- Benefits: Competitive salary, generous leave, pension scheme, and professional development opportunities.
- Other info: Dynamic work environment with excellent career growth and training.
- Why this job: Make a real difference by protecting what matters most with innovative technology.
- Qualifications: Experience in fire and security systems maintenance and a full UK driving licence.
The predicted salary is between 33750 - 41250 £ per year.
The Hall & Kay way... it's a people thing. At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts, our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems.
We are seeking a skilled and versatile Multi-Disciplined Fire & Security Service Engineer to join our Manchester team, serving clients across the North region. This is an exceptional opportunity to develop and progress your career within the fire and security engineering sector, working with the latest technologies across both disciplines.
In this pivotal role, you will be responsible for the service, planned preventative maintenance (PPM), installation, configuration, and technical support of fire alarm systems and integrated security systems, ensuring our clients across the North receive exceptional technical service and system reliability.
You will receive comprehensive training on our range of products through our chosen manufacturers, industry-recognised training courses, and our in-house product training facility, supporting your continuous professional development.
Fire Alarm Systems:
- Conduct servicing, PPM, and technical support on fire alarm systems including addressable and conventional panels across the North region.
- Perform routine maintenance, testing, and fault diagnosis on fire detection and alarm systems to ensure compliance with BS5839 standards.
- Commission fire alarm systems and carry out statutory inspections and compliance checks.
- Respond to emergency callouts and provide reactive maintenance support.
- Maintain detailed service records, certification, and compliance documentation.
Security Systems:
- Install, configure, and commission integrated security systems including CCTV, access control, intrusion detection, and related technologies.
- Perform routine and reactive maintenance on security systems to ensure optimal performance and reliability.
- Conduct software updates, hardware upgrades, and comprehensive system diagnostics.
- Configure and install remote signalling devices, commission systems, and fully test signalling to Alarm Receiving Centres (ARCs).
Other Responsibilities:
- Provide expert technical support to clients on fire and security system issues across the Manchester and North region.
- Diagnose and resolve problems remotely or on-site, ensuring customer satisfaction and minimal downtime.
- Deliver professional service on planned preventative maintenance (PPM) visits and emergency callouts.
- Provide end-user training on the effective operation and maintenance of fire and security systems.
- Maintain accurate and detailed records of system configurations, installation procedures, service histories, and troubleshooting activities.
- Complete service reports, certification, and compliance documentation promptly and thoroughly.
- Keep meticulous records demonstrating attention to detail, quality, and customer service excellence.
- Comfortable being part of a team, offering support and encouraging attitude.
- Work closely with colleagues, project managers, clients, and suppliers to deliver tailored, integrated solutions.
- Participate in on-call rota to provide responsive emergency support.
- Provide occasional coverage in other areas within the North region, which may require overnight stays when necessary.
- Ensure all work complies with relevant health and safety legislation, industry standards (including BS5839, BS8494), and company policies.
- Stay current with emerging technologies, regulatory changes, and best practices in fire and security engineering.
Essential Skills & Experience:
- Proven and demonstrable experience in fire alarm systems maintenance gained over a number of years.
- Comprehensive knowledge and understanding of BS5839 standards and their practical application.
- Experience servicing and maintaining both addressable and conventional fire alarm systems.
- Proven experience installing, configuring, and maintaining security systems (CCTV, access control, intrusion detection).
- Strong technical competence in networking protocols, hardware installation, and fault diagnosis.
- Proficiency in security protocols including TCP/IP, SSL, AES, and relevant signalling standards.
General Requirements:
- Full UK Driving Licence (essential).
- Excellent communication and interpersonal skills with the ability to engage effectively with clients, colleagues, and suppliers.
- Ability to provide professional service demonstrating meticulous attention to detail, quality, and customer care.
- Capable of working independently with minimal supervision, as well as collaboratively as part of a team.
- Reliability and punctuality-essential qualities for this role.
- Detail-oriented with strong analytical and problem-solving abilities.
Highly Desirable:
- FIA (Fire Industry Association) qualifications or equivalent fire alarm training.
- Relevant professional certifications (e.g., ECS/CSCS cards, NSI/SSAIB accreditation, Certified Security Systems Professional, or equivalent).
- Willingness to participate in the on-call rota to support emergency response requirements.
What We Offer in Return:
- Competitive Salary: negotiable dependent on experience and qualifications.
- Generous Annual Leave: 25 days plus bank holidays, with the option to purchase up to 5 additional days.
- Contributory Pension Scheme: Company-matched contributions to support your financial future.
- Life Assurance: Providing security for you and your family.
- Company Van & Fuel Card: Fully equipped for your role, provided for business use.
- Mobile Phone: Provided to support your field-based activities.
- Health Cash Plan: Funded plan to support your wellbeing.
- Working Hours: 36.5 hours per week (Monday-Thursday 08:45-16:40, Friday 08:45-16:00).
- On-Call Rota: Currently 1 in 8 weeks, with a £200 standby allowance per week.
- Call-Out Payments: Minimum 3 hours paid at applicable overtime rates for the first call-out per occurrence.
- Travel Time Compensation: Paid after 1-hour cumulative travel time (e.g., 30 minutes each way).
- Overtime Opportunities: Available by agreement-paid at time and a half (Monday-Saturday) and double time (Sundays and Bank Holidays).
- Professional Development: Access to manufacturer training, industry-recognised courses, and our in-house training facility to advance your technical skills.
- Recommend a friend scheme - paid on success of passing probation.
If you're a multi-skilled fire and security engineer who thrives in a dynamic, client-focused environment and is committed to technical excellence, we'd love to hear from you. This is an excellent opportunity to develop and progress your career within the fire and security engineering sector, working on cutting-edge technology with a company that invests in your professional growth whilst serving clients across Manchester and the North region.
Please submit a tailored CV detailing your experience relevant to this role.
Fire & Security Service Engineer employer: Jones Lang LaSalle Limited
Jones Lang LaSalle Limited empowers its employees to shape a brighter future in real estate, offering a dynamic work environment that fosters growth and belonging. The company values talent and provides numerous opportunities for career advancement, making it an attractive employer for those seeking to make a meaningful impact in the industry.
Contact Details:
Jones Lang LaSalle Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Service Engineer
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like Jones Lang LaSalle Limited and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at Jones Lang LaSalle Limited.
We think you need these skills to ace Fire & Security Service Engineer
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at Jones Lang LaSalle Limited will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join Jones Lang LaSalle Limited specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at Jones Lang LaSalle Limited
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with Jones Lang LaSalle Limited. It shows you’re proactive about your professional development!
