Jones Lang LaSalle Limited (JLL) is recruiting for a Customer Experience Centre Manager to lead the centre operations for the HSBC account in the UK. You will drive service delivery, manage escalations and ensure SLAs are met while coordinating across engineering and operations teams.
Reporting to the UK Engineering Operations Manager, you will oversee work orders, team communications, and continuous process improvements to deliver exceptional client experience.
CX Operations Lead - Customer Experience Centre employer: Jones Lang LaSalle Limited
Jones Lang LaSalle Limited empowers its employees to shape a brighter future in real estate, offering a dynamic work environment that fosters growth and belonging. The company values talent and provides numerous opportunities for career advancement, making it an attractive employer for those seeking to make a meaningful impact in the industry.
Contact Details:
Jones Lang LaSalle Limited Recruitment Team
