At a Glance
- Tasks: Lead project operations, ensuring excellence in delivery and data integrity.
- Company: Join JLL, a leading firm in Corporate Real Estate with a commitment to innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with opportunities for travel and collaboration across EMEA.
- Why this job: Make a real impact by managing complex projects and building strong client relationships.
- Qualifications: 5-7 years in project management, with experience in financial institutions preferred.
The predicted salary is between 60000 - 75000 £ per year.
The UK&I Project Operations Lead, D&C serves as the senior operational and strategic liaison for the client, ensuring excellence in project delivery, data integrity, and regional performance.
Responsibilities
- Develop comprehensive project execution plans including scope, scheduling, and risk mitigation.
- Upload all required project documentation to client systems (PMWeb) at each stage of the project.
- Monitor progress across all assigned projects and ensure data accuracy.
- Conduct regular data reviews and provide analytical insights.
- Collate and evaluate supply chain quotations.
- Ensure all deliverables meet quality, regulatory, and client standards.
- Manage scope changes through formal change control processes.
- Oversee the contract award process, ensuring correct contract forms, approvals, and documentation are in place.
- Serve as the primary point of contact for project management in the region for JLL.
- Ensure PMWeb is consistently updated to contractual obligations with the client.
- Build and maintain strong relationships with key client stakeholders.
- Collaborate with the Client and Project Managers to plan and review capital works.
- Coordinate with the D&C team on BAU and small works planning.
- Maintain a deep understanding of the client’s business drivers.
- Work with project managers to collate, validate, and upload project quotations and select the correct form of contracts.
- Identify gaps and provide insights into financial processes.
- Responsible for inputting dates for cost reporting and managing change, including forecast.
- Ensure full adherence to contractual requirements.
- Report on KPIs, service levels, and performance measures.
- Manage and escalate contract changes through formal processes.
- Identify and mitigate risks with proactive strategies.
- Maintain complete documentation including minutes, decision logs, and audit trails.
- Escalate disputes or contractual issues with supporting documentation.
- Ensure PMWeb data remains accurate and up to date.
- Share PMWeb knowledge to improve collaboration and efficiency.
- Coordinate communication across time zones and with variable Project Managers across each cluster.
- Deliver precise and clear reporting to internal teams.
- Drive process standardization and best practices.
- Support the PJM in client reporting, key issues, risk, milestone, and budget.
- Act as the PMWeb SME for the cluster.
- Lead training of Project Coordinations and ensure system adoption.
- Resolve technical issues and maintain system performance.
- Ensure all reporting meets client and JLL standards.
Ideal Experience
- 5-7 years in project/programme management or project support role in Corporate Real Estate.
- Experience managing Financial Institution clients.
- Proven ability to convert client insights into operational and process innovations that enhance delivery.
- Proven success supporting complex projects and management systems.
- Experience managing senior-level client relationships.
- Ability to manage multiple projects across the cluster.
Critical Competencies for Success
- Advanced knowledge of management methodologies, tools, and industry best practices.
- Proficiency with management platforms, scheduling tools, and financial systems.
- Strong understanding of service delivery frameworks.
- Strong knowledge in construction methodology including procurement processes.
- Knowledge of regulatory and compliance standards.
Personal Attributes
- Executive presence and strong communication skills.
- Ability to build trust and influence stakeholders.
- Adaptability and resilience in dynamic environments.
- Proactive, solutions-oriented mindset.
- High integrity, professionalism, and sound judgment.
Workplace Requirements
- Hybrid: minimum 4 days per week in-office.
- Flexibility across EMEA time zones, periodic travel across cluster locations.
- Availability for escalation management and critical issue resolution.
Location
On-site – London, GB
Equal Opportunity Employer
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
UK&I Project Operations Lead, Design & Construction employer: Jones Lang LaSalle Incorporated
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As the UK&I Project Operations Lead in London, you will benefit from our commitment to employee growth through comprehensive training and development opportunities, while enjoying a hybrid work model that promotes work-life balance. Join us to be part of a forward-thinking team that values integrity, excellence, and strong client relationships, making a meaningful impact in the corporate real estate sector.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land UK&I Project Operations Lead, Design & Construction
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. The more people know you’re looking, the better your chances of landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and recent developments. This will help you tailor your responses and show you’re genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources. This will boost your confidence and help you articulate your experience and skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace UK&I Project Operations Lead, Design & Construction
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in project management and client relationships. We want to see how your skills align with the role of UK&I Project Operations Lead, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills:Since the role involves data accuracy and analytical insights, include examples of how you've successfully managed data in past projects. We love seeing candidates who can demonstrate their ability to monitor progress and provide valuable insights.
Highlight Your Communication Skills:Strong communication is key for this position. Use your application to illustrate how you've built relationships with stakeholders and managed communications across teams. We’re looking for someone who can effectively coordinate with various project managers and clients.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've worked on. Be ready to discuss specific examples of how you developed project execution plans, managed scope changes, and ensured data accuracy. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Master PMWeb and Reporting
Since PMWeb is a key tool for this role, brush up on your knowledge of it. Be prepared to explain how you've used PMWeb in past projects, including how you maintained documentation and reported on KPIs. Demonstrating your expertise will set you apart from other candidates.
✨Showcase Your Client Relationship Skills
This position requires strong client management abilities. Think of examples where you've built trust with stakeholders or resolved conflicts. Highlighting your communication skills and ability to influence will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like managing multiple projects or mitigating risks. Practise articulating your thought process and decision-making strategies. This will help you demonstrate your proactive, solutions-oriented mindset that the company values.
