At a Glance
- Tasks: Support guests and manage meeting rooms in a dynamic environment.
- Company: Join JLL, a global leader in real estate services.
- Benefits: Enjoy flexible hours, competitive pay, and personalised wellness benefits.
- Other info: Be part of a diverse team shaping the future of real estate.
- Why this job: Make a real impact while developing your skills in hospitality.
- Qualifications: Experience in hospitality or tourism and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
On-site staff backup support includes:
- Taking phone calls: Internal and External
- Managing vendor’s visit (deliveries)
- Handling mails
- Managing pantries (replenishment)
- Welcoming the client’s guests and visitors
- Booking and arranging meeting rooms
- Ordering replenishment: tea, coffee, and stationaries etc.
- Escorting vendors
- Setting/tiding up meeting rooms
- Air conditioning management
- Managing access cards
- Event support
- Handling use tickets
- Catering arrangement
- Lunch meeting arrangement and support
- Vendor management
Experience:
- 2-years’ experience in Hospitality and/or Tourism sector or related professional area
- Prior experience to manage meeting room services is an advantage
- Diploma from an accredited institute
Task Skills:
- Proficiency with Microsoft Word, Excel and PowerPoint.
- Good command of verbal and written English and Japanese
Personal Skills:
- Ability to meet tight schedules and deliver high quality of work
- High level of communication and interpersonal skills
Employment Type: Contract Employee
Work Location: Marunochi, Tokyo
Smoking Policy: No smoking on premises (designated smoking areas available)
Working Hours: 9:00 AM to 6:00 PM (hours may vary when working at client sites)
Flexible Work Hours: Core hours apply
Remote Work: On-site attendance required (Remote work requests require consultation)
Holidays: Two days off per week (Follows Japanese calendar)
Overtime Pay: Included. Fixed overtime pay (equivalent to 30 hours per month) is included in the base annual salary.
Number of Openings: 1
Selection Process: Document Screening, Interview (multiple rounds planned) and Final Interview
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritises mental, physical and emotional health.
About JLL: We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Guest Services Ambassador in Tipton employer: Jones Lang LaSalle Incorporated
At JLL, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises personal well-being and professional growth. Located in the vibrant Marunochi district of Tokyo, our Guest Services Ambassador role provides unique opportunities to engage with diverse clients while enjoying flexible working hours and a comprehensive benefits package that enhances both mental and physical health. Join us to be part of a global team dedicated to shaping the future of real estate for a better world.
Contact Detail:
Jones Lang LaSalle Incorporated Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Ambassador in Tipton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on JLL's values and mission. This will help you connect your own experiences to what they’re looking for, showing that you’re not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on how your past experiences in hospitality can translate into the Guest Services Ambassador role. Confidence is key!
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows your genuine interest and helps you figure out if JLL is the right place for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really keen on joining the JLL family!
We think you need these skills to ace Guest Services Ambassador in Tipton
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of flair can make your application stand out from the crowd.
Tailor Your Application:Make sure to customise your application for the Guest Services Ambassador role. Highlight your relevant experience in hospitality and how it aligns with what we do at JLL. This shows us that you’re genuinely interested in the position!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Guest Services Ambassador. Familiarise yourself with tasks like managing vendor visits, handling calls, and arranging meeting rooms. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role requires high-level communication skills, practice articulating your thoughts clearly. Prepare examples from your past experiences where you effectively communicated with clients or managed difficult situations. This will highlight your interpersonal skills and ability to thrive in a customer-focused environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, such as dealing with a last-minute vendor cancellation or managing multiple tasks at once. Think through potential scenarios and prepare your responses to show your problem-solving abilities and adaptability.
✨Emphasise Your Flexibility and Team Spirit
JLL values teamwork and flexibility, so be ready to discuss how you've worked collaboratively in previous roles. Share examples that illustrate your ability to adapt to changing circumstances and support your team, especially during busy periods or when covering for colleagues.
