Data Centre Cluster Manager in Slough

Location: Slough, GBR (On-site)

Responsibilities

• Provide leadership, coaching, and guidance to a defined portfolio of DC facilities, ensuring contractual commitments are met or exceeded.
• Identify and execute opportunities for strategic development of the portfolio to increase revenue and profitability, including adding services, projects, and contract renewals.
• Maintain optimum staffing structures, balance cost reduction with service excellence, and ensure employee satisfaction.
• Implement account review, audit, and governance regimes to meet regulatory, policy, and contractual commitments.
• Attend sites regularly and deputise for the Account Director when necessary.
• Support the sales process through solution development, presentations, consultation meetings, and client visits.
• Collaborate with other operational leaders to promote teamwork and a company culture aligned with JLL’s purpose and values.
• Support people engagement, training, and development; appoint and integrate new Site Delivery Managers; manage performance, succession planning, and coaching.
• Oversee financial and commercial responsibilities: operational budgets, financial plans, P&L oversight, cost control, WIP, debt, and growth targets.
• Drive commercial and financial governance through accurate reporting and checks and balances.
• Manage supplier relationships, including performance reviews, negotiations, and re‑bidding, and identify opportunities for scope expansion.
• Ensure a healthy and safe working environment across the portfolio, implementing client and JLL health and safety policies.
• Provide formal supervision of staff, approve recruitment, promotion, and disciplinary actions, and prepare performance appraisals.

Qualifications

• Engineering degree or equivalent qualifications/experience.
• Minimum 5 years of data centre operations experience related to FM service delivery.
• Experience in mission-critical programs, procedures, and DCIM/MCIM/CMMS systems.
• Previous financial budgeting and P&L management experience.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication, and presentation skills.
• Ability to work flexible hours outside core office time and travel as required.

Additional Requirements

• Must be willing to travel to other work locations for team meetings, site visits, conferences, and events.

Equal Opportunity Employer Statement

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.