At a Glance
- Tasks: Manage Planned Preventative Maintenance work orders and liaise with Engineering teams.
- Company: Hall & Kay delivers fire protection and security solutions with over 140 years of experience.
- Benefits: Competitive salary, 25 days holiday plus bank holidays, and a contributory pension scheme.
- Other info: This role is based in Glasgow with remote work flexibility.
- Why this job: Join a respected company in the sprinkler industry and enhance your project management skills.
- Qualifications: Experience in a similar role, strong communication skills, and IT proficiency are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Hall & Kay way... it’s a people thing. At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts, our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ years of trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK’s most respected companies in all areas of industry and construction.
Summary of Role
You will be responsible for managing the generation and issuance of Planned Preventative Maintenance (PPM) work orders, supporting delivery, and managing asset status and condition in our database. You will be working closely with our Engineering teams to improve report quality, asset data, and completion times.
Location: This role can be offered on a remote basis but with a requirement to travel to our Glasgow office for meetings when required.
What you will be doing
- Planning Service remedial works with direct labour or sub-contractor in line with customer SLA’s.
- Ordering of parts, access equipment, plant & tools.
- Booking-In and issuing of RAMS and Permits, where required.
- Updating customers portals and planners, ensuring completion within strict SLA’s including jeopardy management.
- Raising & processing supplier & subcontractor purchase orders.
- Processing all reactive paperwork from holding pots and moving completed job folders to finance team.
- Liaising efficiently with Customers, Service Engineers and the wider H&K Team.
- Processing of completion paperwork and workflow to finance.
- Producing Monthly performance reports and attending client calls/supporting meetings.
- Processing all PPM paperwork from holding pots and moving to finance team if required and filling in site folders.
- Actioning all Customer queries and requests in a timely manner, escalating as required.
What we will need from you
- Experience in a similar role ideally within the sprinkler industry but construction/engineering/FM industry experience will also be considered.
- Strong interpersonal skills and communication skills to liaise with customers and stakeholders (essential).
- Experience of raising and processing subcontractor purchase orders (essential).
- Able to effectively manage time, organise and prioritise to meet demands (essential).
- Strong IT skills with experience of using database/portal systems (essential).
What you can expect in return
- Salary competitive and negotiable depending on experience.
- 25 days holiday plus bank holidays and option to buy 5 days.
- Contributory company pension scheme.
- Life Assurance.
- Hours: 36.5 hours per week (Monday to Thursday 8.45 – 16.40, Friday 8.45 – 16:05).
Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay.
Service Planner employer: Jones Lang LaSalle Incorporated
Hall & Kay, located in Glasgow, offers a competitive salary and 25 days holiday. The team focuses on delivering high-quality fire protection solutions, fostering long-term client relationships across various industries.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Planner
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Jones Lang LaSalle Incorporated, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Service Planner at Jones Lang LaSalle Incorporated.
We think you need these skills to ace Service Planner
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
