At a Glance
- Tasks: Lead the Workspace Experience team and enhance client satisfaction through operational excellence.
- Company: Join JLL, a leader in workspace solutions with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
- Other info: Exciting opportunity to shape the future of workspace experiences.
- Why this job: Make a real impact by driving change in a dynamic environment.
- Qualifications: Proven leadership in customer service and a passion for service excellence.
The predicted salary is between 60000 - 80000 £ per year.
Jones Lang LaSalle Incorporated is seeking a Workspace Experience and Operations Senior Manager to oversee the Workspace and Guest Experience for a major client in London. This role involves developing the Workspace Experience Ambassador team, managing stakeholder relationships, and ensuring operational excellence.
The ideal candidate will have leadership experience in customer service and a strong commitment to service excellence. Join JLL to drive meaningful change and enhance client satisfaction in a dynamic work environment.
Senior Manager, Workspace Experience & Operations employer: Jones Lang LaSalle Incorporated
At Jones Lang LaSalle Incorporated, we pride ourselves on fostering a vibrant work culture that prioritises employee growth and development. As a Senior Manager in London, you will benefit from our commitment to service excellence, enjoy a collaborative environment, and have access to unique opportunities for professional advancement while making a meaningful impact on client satisfaction.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Workspace Experience & Operations
✨Tip Number 1
Network like a pro! Reach out to current or former employees at JLL on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching JLL's values and recent projects. We want to see how you can align your experience with their mission of enhancing client satisfaction and operational excellence.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've developed teams or improved customer service in previous roles. We love to hear about real impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the JLL team.
We think you need these skills to ace Senior Manager, Workspace Experience & Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the role of Senior Manager, Workspace Experience & Operations. Highlight your leadership experience in customer service and any relevant achievements that showcase your commitment to service excellence.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about enhancing client satisfaction and how your background makes you the perfect fit for our dynamic work environment. Be genuine and let your personality come through.
Showcase Your Stakeholder Management Skills:In your application, be sure to mention any experience you have in managing stakeholder relationships. We want to see how you've successfully navigated complex interactions and driven meaningful change in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at JLL!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Workspace Experience
Familiarise yourself with the latest trends in workspace design and guest experience. Be ready to discuss how you can enhance client satisfaction through innovative solutions, as this role is all about creating a positive environment.
✨Showcase Your Leadership Skills
Prepare examples of your past leadership experiences, especially in customer service. Highlight how you've developed teams or improved service excellence in previous roles, as this will resonate well with the interviewers.
✨Understand Stakeholder Management
Research the key stakeholders you might be working with at Jones Lang LaSalle. Be prepared to discuss how you would build and maintain these relationships, demonstrating your strategic approach to stakeholder engagement.
✨Emphasise Operational Excellence
Think about specific strategies you've implemented in the past that led to operational improvements. Be ready to share metrics or outcomes that showcase your commitment to excellence, as this is crucial for the role.
